Epson WorkForce ES-580W Users Guide - Page 149

• Check that the Wi-Fi connection is working correctly. Try turning the wireless router off and on. • If your scanner is connected to one computer via USB and another computer via wireless connection, pressing the start button on the scanner will save the scanned images to the computer connected via USB. • Make sure another computer is not connected to the scanner using a USB cable. A USB connection takes priority over a Wi-Fi connection. If another computer is connected by USB, disconnect it. • If you are using a Mac computer, make sure you select the network that has priority on it. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Related references Windows System Requirements Mac System Requirements Original Feeds Incorrectly in Scanner If you have problems feeding originals in your scanner, try these solutions: • If multiple pages feed at once, try the following: • Remove the originals, fan the edges to separate the sheets, if necessary, and reload them. • Load fewer originals at a time. • Load only originals that meet the specifications for your scanner. • Clean inside the scanner and replace the roller assembly kit, if necessary. • Check the pickup rollers and clean, if necessary. • Select on the scanner control panel to slow down the scanning speed. • Use Automatic Feeding Mode in Epson Scan 2 and scan originals one at a time. • Use the optional carrier sheet for thin, folded, or irregularly shaped originals. Parent topic: Solving Scanning Problems Related references Original Document Specifications Plastic and Laminated Card Specifications Special Original Specifications User Replaceable Epson Scanner Parts 149