Epson WorkForce ES-580W Users Guide - Page 156
Solving Scanned Image Quality Problems, Spots or Lines Appear in All Scanned Images
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scanner's MAC address, check the label on the back or bottom of your scanner. Then follow the instructions in your router documentation to add the address to the list. • If your router does not broadcast its network name (SSID), follow the instructions that came with your scanner to enter your wireless network name manually. • If your router has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • The scanner may not be able to communicate with a computer with both Ethernet and Wi-Fi adapters enabled. Disable all network interfaces except for the interface connected to the scanner. • Enable the DHCP function on the access point or router. • Check that the scanner's IP address is set correctly. • Make sure Epson ScanSmart is installed. • If you cannot start scanning from a smart device, make sure the scanner and smart device are connected correctly. Use the Epson Smart Panel to check the connection status for the smart device and the scanner. Parent topic: Solving Network Scanning Problems Related topics Wi-Fi Networking Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Back of Original Image Appears in Scanned Image Scanned Characters are Blurry Characters are not Recognized During Conversion to Editable Text (OCR) Ripple Patterns Appear in an Image Spots or Lines Appear in All Scanned Images Scanned Image is Cropped Parent topic: Solving Problems 156
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