Epson XP-8500 Users Guide - Page 252

Nothing Prints, Product Icon Does Not Appear in Windows Taskbar, Hardware and Sound

Page 252 highlights

Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • In Windows, make sure your product is selected as the default printer. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. Parent topic: Solving Problems Printing from a Computer Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product name and select Manage > Printing preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select Printing Preferences, and select your product name again if necessary. • Windows 7: Click and select Devices and Printers. Right-click your product name, select Printing Preferences, and select your product name again if necessary. • Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 2. Click the Maintenance tab. 252

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252
Printing is Slow
Parent topic:
Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on.
• Make sure any interface cables are connected securely at both ends.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• In Windows, make sure your product is selected as the default printer.
• In Windows, delete all jobs from the Windows Spooler. Click
Print Queue
on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
Parent topic:
Solving Problems Printing from a Computer
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
Windows 10:
Click
and select
(Settings) >
Devices
>
Printers & scanners
. Select your
product name and select
Manage
>
Printing preferences
.
Windows 8.x
: Navigate to the
Apps
screen and select
Control Panel
>
Hardware and Sound
>
Devices and Printers
. Right-click your product name, select
Printing Preferences
, and select
your product name again if necessary.
Windows 7
: Click
and select
Devices and Printers
. Right-click your product name, select
Printing Preferences
, and select your product name again if necessary.
Windows Vista
: Click
, select
Control Panel
, and click
Printer
under
Hardware and Sound
.
Right-click your product name, select
Printing Preferences
, and select your product name again if
necessary.
2. Click the
Maintenance
tab.