Epson XP-970 Users Guide - Page 322

Related tasks Aligning the Print Head Using the Product Control Panel Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting the Paper Settings for Each Source - Control Panel Related topics Loading Paper Replacing Ink Cartridges and Maintenance Boxes Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Slide the edge guides to the edges of the paper. • Use a support sheet with special paper, or load special paper one sheet at a time. • Place a piece of black paper on the back of the original and copy it again. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded. • Make sure you loaded the printable side of the paper correctly for your product. • If you are printing on thick paper or envelopes, turn on the Thick Paper setting from the control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software. (Turning this setting on will decrease print speed.) You can also try selecting Short Grain Paper from the control panel. • If you are printing on thick paper or envelopes, make sure you select the appropriate settings. • When manually printing 2-sided, make sure the ink is completely dry before loading the paper. • Remove each sheet from the output tray as it is printed. • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Dry printouts completely before filing or displaying them. When drying printouts, avoid direct sunlight, do not use a dryer, and do not touch the printed side of the paper. 322