Epson XP-970 Users Guide - Page 329
Cannot Send Scans to a Cloud Service, Solving Scanned Image Quality Problems
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Related concepts Scan Resolution Guidelines Cannot Send Scans to a Cloud Service If you cannot send a scan to a cloud service, try these solutions: • Make sure the login information you entered for the cloud service is correct. • Make sure the cloud service is not down for system maintenance. Check the cloud service website for more information. Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Image Consists of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Scanned Image Quality Problems Characters are Not Recognized During Conversion to Editable Text (OCR) Image Colors are Patchy at the Edges Ripple Patterns Appear in an Image Streaks Appear in All Scanned Images Scanned Image Edges are Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • Make sure you select the correct Image Type for your original. • If the Image Type setting is Black & White, adjust the Threshold and scan again. (The Image Option must be set to None or Color Enhance.) • Remove any lint or dirt from your original. • Do not press on the original or the document cover with too much force. 329
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