HP 4000 Maintenance & Service Guide HP Compaq 4000 Pro Small Form Factor B - Page 152

Solving Network Problems

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Solving Network Problems Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling. Wake-on-LAN feature is not functioning. Cause S5 Maximum Power Saving feature is enabled. Wake-on-LAN is not enabled. Solution Disable the S5 Maximum Power Saving option in Computer Setup. Select Power > Hardware Power Management > S5 Maximum Power Saving. To enable Wake-on-LAN in Windows XP: 1. Select Start > Control Panel. 2. Double-click Network Connections. 3. Double-click Local Area Connection. 4. Click Properties. 5. Click Configure. 6. Click the Power Management tab, then select the check box to Allow this device to bring the computer out of standby. To enable Wake-on-LAN in Windows Vista: 1. Select Start > Control Panel. 2. Under Network and Internet, select View network status and tasks. 3. In the Tasks list, select Manage network connections. 4. Double-click Local Area Connection. 5. Click the Properties button. 6. Click the Configure button. 7. Click the Power Management tab, then select the check box to Allow this device to wake the computer. To enable Wake-on-LAN in Windows 7: 1. Select Start > Control Panel. 2. Under Network and Sharing Center, click Change adapter settings. 3. Right-click the network connection you want to enable WOL on and click Properties. 4. Click Configure. 5. Select Allow this device to wake the computer. 6. Click OK. 142 Appendix D Troubleshooting Without Diagnostics

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Solving Network Problems
Some common causes and solutions for network problems are listed in the following table. These
guidelines do not discuss the process of debugging the network cabling.
Wake-on-LAN feature is not functioning.
Cause
Solution
S5 Maximum Power Saving feature is enabled.
Disable the S5 Maximum Power Saving option in Computer
Setup. Select
Power
>
Hardware Power Management
>
S5
Maximum Power Saving
.
Wake-on-LAN is not enabled.
To enable Wake-on-LAN in Windows XP:
1.
Select
Start
>
Control Panel
.
2.
Double-click
Network Connections
.
3.
Double-click
Local Area Connection
.
4.
Click
Properties
.
5.
Click
Configure
.
6.
Click the
Power Management
tab, then select the
check box to
Allow this device to bring the computer
out of standby
.
To enable Wake-on-LAN in Windows Vista:
1.
Select
Start
>
Control Panel
.
2.
Under
Network and Internet
, select
View network
status and tasks
.
3.
In the
Tasks
list, select
Manage network connections
.
4.
Double-click
Local Area Connection
.
5.
Click the
Properties
button.
6.
Click the
Configure
button.
7.
Click the
Power Management
tab, then select the
check box to
Allow this device to wake the computer
.
To enable Wake-on-LAN in Windows 7:
1.
Select
Start
>
Control Panel
.
2.
Under
Network and Sharing Center
, click
Change
adapter settings
.
3.
Right-click the network connection you want to enable
WOL on and click
Properties
.
4.
Click
Configure
.
5.
Select
Allow this device to wake the computer
.
6.
Click
OK
.
142
Appendix D
Troubleshooting Without Diagnostics