HP 4000 Maintenance & Service Guide HP Compaq 4000 Pro Small Form Factor B - Page 157

Solving Processor Problems

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Solving Processor Problems If you encounter processor problems, common causes and solutions are listed in the following table. Poor performance is experienced. Cause Processor is hot. Solution 1. Make sure the airflow to the computer is not blocked. 2. Make sure the fans are connected and working properly (some fans only operate when needed). 3. Make sure the processor heat sink is installed properly. Power LED flashes Red three times, once every second, followed by a two second pause. Cause Solution Processor is not seated properly or not installed. 1. Check to see that the processor is present. 2. Reseat the processor. Power LED flashes Red eleven times, once every second, followed by a two second pause. Cause Solution The current processor does not support a feature previously 1. Install a TXT capable processor. enabled on this system. 2. Disable TXT in the Computer Setup (F10) utility. 3. Reinstall the original processor. Solving Processor Problems 147

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Solving Processor Problems
If you encounter processor problems, common causes and solutions are listed in the following table.
Poor performance is experienced.
Cause
Solution
Processor is hot.
1.
Make sure the airflow to the computer is not blocked.
2.
Make sure the fans are connected and working properly
(some fans only operate when needed).
3.
Make sure the processor heat sink is installed properly.
Power LED flashes Red three times, once every second, followed by a two second pause.
Cause
Solution
Processor is not seated properly or not installed.
1.
Check to see that the processor is present.
2.
Reseat the processor.
Power LED flashes Red eleven times, once every second, followed by a two second pause.
Cause
Solution
The current processor does not support a feature previously
enabled on this system.
1.
Install a TXT capable processor.
2.
Disable TXT in the Computer Setup (F10) utility.
3.
Reinstall the original processor.
Solving Processor Problems
147