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HP 4000 Maintenance & Service Guide HP Compaq 4000 Pro Small Form Factor B - Page 188

Torx T15 screwdriver

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R removal and replacement baffle 71 battery 84 front fan 72 front I/O, power switch assembly 74 heat sink 76 hood sensor 73 power supply 80 processor 78 SFF drives 56 speaker 75 system board 82 removing bezel blanks 43 computer access panel 41 expansion card 49 expansion slot cover 50 front bezel 42 hard drive 68 media card reader 63 optical drive 59 PCI card 51 PCI Express card 52 resetting CMOS 157 password jumper 157 S safety and comfort 112 safety precautions cleaning 26 SATA connectors on system board 20 data cable pinouts 20 hard drive characteristics 20 pin assignments 97 SATA cable spare part number 31, 38 SATA hard drive cable spare part number 38 SATA optical drive cable spare part number 31 screws, correct size 28 security cable lock 88 front bezel 90 padlock 89 serial interface pin assignments 93 serial number location 39 service considerations 27 setup password 157 SFF cable connections 55 cable management 54 drives removal and replacement 56 system board connections 55 software backing up 168 problems 155 servicing computer 28 spare part number tamper-resistant wrench 28 Torx T-15 screwdriver 28 speaker removal and replacement 75 spare part number 75 specifications computer 174 static electricity 23 system board removal and replacement 82 SATA connectors 20 spare part number 31, 36, 82 system board connections 44 T tamper-proof screws tool 28 temperature control 25 tools, servicing 28 Torx T15 screwdriver 28 tower orientation 87 U USB pin assignments 93 V ventilation, proper 25 Vision Diagnostics 163 W Wake-on-LAN feature 142 178 Index

Section	Page
Installing and Customizing the Software	11
Installing the Windows Operating System	11
Downloading Microsoft Windows Updates	12
Installing or Upgrading Device Drivers (Windows systems)	12
Customizing the Monitor Display (Windows systems)	12
Launching Windows XP from Windows 7	13
Accessing Disk Image (ISO) Files	13
Computer Setup (F10) Utility	14
Computer Setup (F10) Utilities	14
Using Computer Setup (F10) Utilities	15
Computer Setup—File	16
Computer Setup—Storage	17
Computer Setup—Security	19
Computer Setup—Power	25
Computer Setup—Advanced	26
Recovering the Configuration Settings	29
Serial ATA (SATA) Drive Guidelines and Features	30
SATA Hard Drives	30
SATA Hard Drive Cables	30
SATA Data Cable	30
SMART ATA Drives	31
Hard Drive Capacities	31
Identifying the Chassis, Routine Care, and Disassembly Preparation	32
Chassis Designations	32
Small Form Factor (SFF)	32
Electrostatic Discharge Information	33
Generating Static	33
Preventing Electrostatic Damage to Equipment	33
Personal Grounding Methods and Equipment	34
Grounding the Work Area	34
Recommended Materials and Equipment	35
Operating Guidelines	35
Routine Care	36
General Cleaning Safety Precautions	36
Cleaning the Computer Case	36
Cleaning the Keyboard	37
Cleaning the Monitor	37
Cleaning the Mouse	37
Service Considerations	37
Power Supply Fan	38
Tools and Software Requirements	38
Screws	38
Cables and Connectors	38
Hard Drives	39
Lithium Coin Cell Battery	39
Illustrated parts catalog	40
Spare parts	40
Computer major components	40
Sequential part number listing	43
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	49
Serial Number Location	49
Preparation for Disassembly	50
Computer Access Panel	51
Front Bezel	52
Bezel Blanks	53
System Board Connections	54
Installing Additional Memory	55
DIMMs	55
DDR3-SDRAM DIMMs	55
Populating DIMM Sockets	56
Installing DIMMs	57
Removing or Installing an Expansion Card	59
Cable Management	64
Cable Connections	65
Drives	66
Drive Positions	67
Installing and Removing Drives	67
Removing an Internal 5.25-inch Drive	69
Installing an Optical Drive into the 5.25-inch Drive Bay	71
Removing an Internal 3.5-inch Drive	73
Installing a Drive into the 3.5-inch Internal Drive Bay	75
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive	78
Baffle	81
Front Fan Assembly	82
Hood Sensor	83
Front I/O, Power Switch Assembly	84
Speaker	85
Heat sink	86
Processor	88
Power Supply	90
System Board	92
Battery	94
Type 1 Battery Holder	95
Type 2 Battery Holder	95
Type 3 Battery Holder	96
Using the Small Form Factor Computer in a Tower Orientation	97
Installing a Security Lock	98
HP/Kensington MicroSaver Security Cable Lock	98
Padlock	99
Front Bezel Security	100
Connector Pin Assignments	102
Keyboard	102
Mouse	102
Ethernet RJ-45	103
Serial Interface, Powered and Non-Powered	103
USB	103
Microphone	104
Headphone	104
Line-in Audio	104
Line-out Audio	104
Monitor	105
DVI Connector	105
4-Pin Power (for CPU)	106
6-Pin Power (for CPU) (CMT, SFF)	106
SATA Data and Power	107
PCI Express	108
PCI Express	109
Power Cord Set Requirements	110
General Requirements	110
Japanese Power Cord Requirements	110
Country-Specific Requirements	111
POST Error Messages	112
POST Numeric Codes and Text Messages	113
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	118
Troubleshooting Without Diagnostics	122
Safety and Comfort	122
Before You Call for Technical Support	122
Helpful Hints	123
Solving General Problems	125
Solving Power Problems	129
Solving Diskette Problems	131
Solving Hard Drive Problems	134
Solving Media Card Reader Problems	137
Solving Display Problems	139
Solving Audio Problems	144
Solving Printer Problems	146
Solving Keyboard and Mouse Problems	148
Solving Hardware Installation Problems	150
Solving Network Problems	152
Solving Memory Problems	155
Solving Processor Problems	157
Solving CD-ROM and DVD Problems	158
Solving USB Flash Drive Problems	160
Solving Front Panel Component Problems	161
Solving Internet Access Problems	162
Solving Software Problems	165
Contacting Customer Support	166
Password Security and Resetting CMOS	167
Resetting the Password Jumper	168
Clearing and Resetting the CMOS	169
Drive Protection System (DPS)	171
Accessing DPS Through Computer Setup	172
Computer Diagnostic Features	173
Hewlett-Packard Vision Diagnostics	173
Accessing HP Vision Diagnostics	173
Survey Tab	174
Test Tab	175
Status Tab	176
History Tab	176
Errors Tab	176
Help Tab	177
Saving and Printing Information in HP Vision Diagnostics	177
Downloading the Latest Version of HP Vision Diagnostics	177
Protecting the Software	178
System Recovery	179
System Recovery options	180
System Recovery from the Windows 7 Start Menu	180
System Recovery at system startup	180
System Recovery from recovery media	181
Recovery media	182
Choosing recovery media	182
Creating recovery media	183
Specifications	184

Match case Limit results 1 per page

removal and replacement

baffle

battery

front fan

front I/O, power switch

assembly

heat sink

hood sensor

power supply

processor

SFF drives

speaker

system board

removing

bezel blanks

computer access panel

expansion card

expansion slot cover

front bezel

hard drive

media card reader

optical drive

PCI card

PCI Express card

resetting

CMOS

157

password jumper

157

safety and comfort

112

safety precautions

cleaning

SATA

connectors on system

board

data cable pinouts

hard drive characteristics

pin assignments

SATA cable

spare part number

31, 38

SATA hard drive cable

spare part number

SATA optical drive cable

spare part number

screws, correct size

security

cable lock

front bezel

padlock

serial interface pin

assignments

serial number location

service considerations

setup password

157

SFF

cable connections

cable management

drives removal and

replacement

system board connections

software

backing up

168

problems

155

servicing computer

spare part number

tamper-resistant wrench

Torx T-15 screwdriver

speaker

removal and replacement

spare part number

specifications

computer

174

static electricity

system board

removal and replacement

SATA connectors

spare part number

31, 36, 82

system board connections

tamper-proof screws

tool

temperature control

tools, servicing

Torx T15 screwdriver

tower orientation

USB pin assignments

ventilation, proper

Vision Diagnostics

163

Wake-on-LAN feature

142

178

Index