HP Carrier-grade cc3300 UserÆs Guide and Technical UserÆs Gu - Page 129

Problems with Application Software, Bootable CD-ROM Is Not Detected

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HP cc3300 Carrier Grade Server Product Guide Problems with Application Software If you have problems with application software, do the following: • Verify that the software is properly configured for the system. See the software installation and operation documentation for instructions on setting up and using the software. • Try a different copy of the software to see if the problem is with the copy you are using. • Make sure all cables are installed correctly. • Verify that the server board jumpers are set correctly. See Chapter 5. • If other software runs correctly on the system, contact your vendor about the failing software. • If the problem persists, contact the software vendor's customer service representative for help. Bootable CD-ROM Is Not Detected Check the following: Is the BIOS set to allow the CD-ROM to be the first bootable device? Solving Problems 129

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HP cc3300 Carrier Grade Server Product Guide
Solving Problems
129
Problems with Application Software
If you have problems with application software, do the following:
•
Verify that the software is properly configured for the system.
See the software installation and
operation documentation for instructions on setting up and using the software.
•
Try a different copy of the software to see if the problem is with the copy you are using.
•
Make sure all cables are installed correctly.
•
Verify that the server board jumpers are set correctly.
See Chapter 5.
•
If other software runs correctly on the system, contact your vendor about the failing software.
•
If the problem persists, contact the software vendor’s customer service representative for help.
Bootable CD-ROM Is Not Detected
Check the following:
Is the BIOS set to allow the CD-ROM to be the first bootable device?