HP D4360 Full User Guide - Page 76
Troubleshooting, Error messages, Print cartridge error messages
UPC - 883585617203
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Page 76 highlights
Troubleshooting 12 Troubleshooting • Error messages • Installation problems • Printer lights are on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with borderless documents • Print quality is poor • Document is misprinted • Front USB port problems • If you continue to have problems Error messages If an error message displays on the computer screen, check the following topics for a solution: • Print cartridge error messages • "Paper Mismatch" or "Paper Size" message • Out of paper • There was an error writing to USB port • Two-way communication cannot be established or Printer not responding Print cartridge error messages If you receive a print cartridge error message, see one of the following topics: • Incorrect print cartridge or print cartridge missing • Print cartridge problem message • Print cartridge carriage is stuck • Print cartridge is in the wrong slot • Non-HP print cartridges • Previously used genuine HP cartridge • Original HP ink depleted • Low on ink • Printing in ink-backup mode Incorrect print cartridge or print cartridge missing The printer can only print when the correct print cartridges are installed. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in the printer. Troubleshooting 73