HP Deskjet 710/712c (English) Windows Users Guide - C5894-60003 - Page 28

What If, Handy Hints

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Troubleshooting If a problem occurs during printing, you'll see a message on your screen telling you what's wrong and how to fix it. If you don't get a message but you notice that something is wrong or you don't like how the printout looks, click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen. (See page 11 to find out how to get to the HP Toolbox.) Click the Troubleshooting tab. What If YOU AREN'T SEEING ANY MESSAGES If you seem to be having a problem but you aren't seeing any messages on your screen, it might be because you don't have two-way communications (see page 44 for more information). Handy Hints HP ON THE WEB You can get the latest product information, troubleshoot problems, and download updated printer software from the HP Customer Care Web site at http://www.hp.com/go/ support 7

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7
Troubleshooting
If a problem occurs during printing, you’ll see a message on your screen telling you
what’s wrong and how to fix it.
If you don’t get a message but you notice that something is wrong or you don’t like
how the printout looks, click the
Troubleshooting
tab in the HP Toolbox and follow
the instructions on the screen. (See page 11 to find out how to get to the HP Toolbox.)
Click the
Troubleshooting
tab.
What If
Y
OU
AREN
’
T
SEEING
ANY
MESSAGES
If you seem to be
having a problem
but you aren’t seeing
any messages on
your screen, it might
be because you
don’t have two-way
communications
(see page 44 for more
information).
Handy Hints
HP
ON
THE
W
EB
You can get the latest
product information,
troubleshoot problems,
and download updated
printer software from
the HP Customer Care
Web site at
support