HP Deskjet D5500 User Guide - Page 46

Check printer settings, Align the Print Cartridges

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Chapter 7 Solution 1: Align the print cartridges Solution: Aligning the print cartridges can help ensure high-quality output. To align the print cartridges from the HP Photosmart Software 1. Load letter or A4 unused plain white paper into the paper tray. 2. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device Services tab. 5. Click Align the Print Cartridges. 6. Click Align, and then follow the onscreen instructions. The HP Printer prints a test page, aligns the print cartridges, and calibrates the printer. Recycle or discard the test page. Cause: The printer needed to be aligned. If this did not solve the issue, try the next solution. Solution 2: Automatically clean the print cartridges. Solution: Clean the print cartridges. For more information, see Automatically clean print cartridges Cause: The print cartridge nozzles needed to be cleaned. If this did not solve the issue, try the next solution. Check printer settings Try the following solutions. • Step 1: Check the print settings • Step 2: Verify the paper size setting • Step 3: Check the printer margins Solve a problem 44 Solve a problem

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Solution 1: Align the print cartridges
Solution:
Aligning the print cartridges can help ensure high-quality output.
To align the print cartridges from the HP Photosmart Software
1.
Load letter or A4 unused plain white paper into the paper tray.
2.
In the HP Solution Center, click
Settings
.
3.
In the
Print Settings
area, click
Printer Toolbox
.
NOTE:
You can also open the
Printer Toolbox
from the
Print Properties
dialog box. In the
Print Properties
dialog box, click the
Features
tab, and
then click
Printer Services
.
The
Printer Toolbox
appears.
4.
Click the
Device Services
tab.
5.
Click
Align the Print Cartridges
.
6.
Click
Align
, and then follow the onscreen instructions.
The HP Printer prints a test page, aligns the print cartridges, and calibrates the
printer. Recycle or discard the test page.
Cause:
The printer needed to be aligned.
If this did not solve the issue, try the next solution.
Solution 2: Automatically clean the print cartridges.
Solution:
Clean the print cartridges.
For more information, see
Automatically clean print cartridges
Cause:
The print cartridge nozzles needed to be cleaned.
If this did not solve the issue, try the next solution.
Check printer settings
Try the following solutions.
•
Step 1: Check the print settings
•
Step 2: Verify the paper size setting
•
Step 3: Check the printer margins
Chapter 7
44
Solve a problem
Solve a problem