HP Deskjet D5500 User Guide - Page 48

Errors, Wireless indicator lights

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Chapter 7 If this did not solve the issue, try the next solution. Reset the product Solution: Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the product. Cause: The product experienced an error. If this did not solve the issue, try the next solution. Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The ink cartridges were not intended for use in this product. Errors This section contains the following categories of messages about your product: • Wireless indicator lights • Flashing lights • Printing in ink-backup mode Wireless indicator lights The wireless indicator icons on the product flash in special sequences to inform you about various error conditions. Refer to the following table for information on solving your error condition based on which icons are on or flashing on the product. NOTE: Wireless signal icon represents the wireless signal strength. Fewer signal bars indicate lower signal strength. Table 7-1 Wireless indicator lights Wireless Wireless button light antenna icon Wireless signal strength icon Wireless error icon Error light Description Solution Solve a problem On On None Off Off The Wait for wireless product to connect to 46 Solve a problem

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If this did not solve the issue, try the next solution.
Reset the product
Solution:
Turn off the product, and then unplug the power cord. Plug the power
cord back in, and then press the
On
button to turn on the product.
Cause:
The product experienced an error.
If this did not solve the issue, try the next solution.
Contact HP support
Solution:
Contact HP support for service.
Go to:
www.hp.com/support
.
If prompted, choose your country/region, and then click
Contact HP
for information
on calling for technical support.
Cause:
The ink cartridges were not intended for use in this product.
Errors
This section contains the following categories of messages about your product:
•
Wireless indicator lights
•
Flashing lights
•
Printing in ink-backup mode
Wireless indicator lights
The wireless indicator icons on the product flash in special sequences to inform you about
various error conditions. Refer to the following table for information on solving your error
condition based on which icons are on or flashing on the product.
NOTE:
Wireless signal icon represents the wireless signal strength. Fewer signal
bars indicate lower signal strength.
Table 7-1 Wireless indicator lights
Wireless
button light
Wireless
antenna
icon
Wireless
signal
strength
icon
Wireless
error icon
Error light
Description
Solution
On
On
None
Off
Off
The
wireless
Wait for
product to
connect to
Chapter 7
46
Solve a problem
Solve a problem