HP Elite Dragonfly 13.5 Maintenance and Service Guide - Page 124

BIOS recovery code unable to find valid BIOS recovery image, Memory module error

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The issue could be related to the processor or the system board in the computer. If the processor is socketed, be sure that the processor is seated correctly in the socket. If this error reoccurs, see General troubleshooting steps on page 58. NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you attempt to turn on the computer from an Off or Hibernated state, lights associated with the caps lock and num lk keys both blink once, followed by a pause, and then continue in a repeating pattern. BIOS recovery code unable to find valid BIOS recovery image This computer has experienced a problem in locating a valid BIOS image, resulting in a failed startup. You can resolve this problem by placing a clean copy of the system BIOS on a USB key or in the appropriate hard drive directory and performing a reboot. If this error reoccurs, see General troubleshooting steps on page 58. NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you attempt to turn on the computer from an Off or Hibernated state, lights associated with the caps lock and num lock keys both blink twice, followed by a pause, and then continue in a repeating pattern. Memory module error This computer has experienced a memory initialization problem resulting in a failed startup. This issue might be related to the memory modules in the computer. You can resolve this problem by ensuring that memory modules are correctly inserted and seated. If this error reoccurs, you must use a service event to determine the source of the error (memory modules or system board) and take the appropriate corrective action. NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you attempt to turn on the computer from an Off or Hibernated state, lights associated with the caps lock and num lock keys both blink three times, followed by a pause, and then continue in a repeating pattern. Graphics Controller Error (No Controller) This computer has experienced a graphics controller initialization problem resulting in a failed startup. This issue might be related to the graphics controller in your machine. You can resolve this problem by ensuring that the graphics controller module is seated correctly in machines with modular graphics. If this error reoccurs, you must use a service event to identify the source of the error and take the appropriate corrective action. NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you attempt to turn on the computer from an Off or Hibernated state, lights associated with the caps lock and num lock keys both blink four times, followed by a pause, and then continue in a repeating pattern. Failure System Board Error This computer has experienced a system board initialization problem resulting in a failed startup. This issue might be related to the system board in the computer. You must use a service event to identify the source of the error and take the appropriate corrective action. NOTE: The computer attempts to notify you of this problem through a series of blinking lights. When you attempt to turn on the computer from an Off or Hibernated state, lights associated with the caps lock and num lock keys both blink five times, followed by a pause, and then continue in a repeating pattern. BIOS recovery code unable to find valid BIOS recovery image 115

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The issue could be related to the processor or the system board in the computer. If the processor is socketed,
be sure that the processor is seated correctly in the socket. If this error reoccurs, see
General troubleshooting
steps
on page
58
.
NOTE:
The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an Off or Hibernated state, lights associated with the
caps lock
and
num lk
keys both
blink once
, followed by a pause, and then continue in a repeating pattern.
BIOS recovery code unable to find valid BIOS recovery image
This computer has experienced a problem in locating a valid BIOS image, resulting in a failed startup.
You can resolve this problem by placing a clean copy of the system BIOS on a USB key or in the appropriate
hard drive directory and performing a reboot. If this error reoccurs, see
General troubleshooting steps
on page
58
.
NOTE:
The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an Off or Hibernated state, lights associated with the
caps lock
and
num lock
keys both
blink twice
, followed by a pause, and then continue in a repeating pattern.
Memory module error
This computer has experienced a memory initialization problem resulting in a failed startup. This issue might
be related to the memory modules in the computer. You can resolve this problem by ensuring that memory
modules are correctly inserted and seated.
If this error reoccurs, you must use a service event to determine the source of the error (memory modules or
system board) and take the appropriate corrective action.
NOTE:
The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an Off or Hibernated state, lights associated with the
caps lock
and
num lock
keys both
blink three times
, followed by a pause, and then continue in a repeating pattern.
Graphics Controller Error (No Controller)
This computer has experienced a graphics controller initialization problem resulting in a failed startup. This
issue might be related to the graphics controller in your machine.
You can resolve this problem by ensuring that the graphics controller module is seated correctly in machines
with modular graphics. If this error reoccurs, you must use a service event to identify the source of the error
and take the appropriate corrective action.
NOTE:
The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an Off or Hibernated state, lights associated with the
caps lock
and
num lock
keys both
blink four times
, followed by a pause, and then continue in a repeating pattern.
Failure System Board Error
This computer has experienced a system board initialization problem resulting in a failed startup. This issue
might be related to the system board in the computer. You must use a service event to identify the source of
the error and take the appropriate corrective action.
NOTE:
The computer attempts to notify you of this problem through a series of blinking lights. When you
attempt to turn on the computer from an Off or Hibernated state, lights associated with the
caps lock
and
num lock
keys both
blink five times
, followed by a pause, and then continue in a repeating pattern.
BIOS recovery code unable to find valid BIOS recovery image
115