HP Elite Dragonfly 13.5 Maintenance and Service Guide - Page 146

Installing the Chromebook Recovery Utility, Creating recovery media

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saved files and saved networks are deleted for all accounts. Your Google Accounts and any data synced to your Google Drive™ storage are not affected by a system recovery. NOTE: For more information about performing a system recovery on your computer, go to http://www.support.google.com Before beginning the recovery process, you need the following: ● A USB flash drive or SD memory card with a capacity of 4 GB or greater. All data is erased from this storage device when the recovery media is created, so back up any files from the device before you begin. ● A computer with internet access. You must also have administrative rights to the computer. ● Computer AC adapter. The computer must be plugged into AC power during recovery. ● The "Chrome OS is missing or damaged" screen displaying on your computer. If this message is not already displayed: - Turn on the computer, press and hold the esc + f3 keys, and then press the power button. The computer restarts, and the screen shows the "Chrome OS is missing or damaged" screen. Installing the Chromebook Recovery Utility The Chromebook™ Recovery Utility is an app used to recover the original operating system and software programs that were installed at the factory. This utility can be installed from the Chrome Web Store on any computer. To install the Chromebook Recovery Utility: ▲ Open the Chrome Web Store, search for , click Chromebook Recovery Utility from the Apps list, and follow the on-screen instructions. Creating recovery media Recovery media is used to recover the original operating system and software programs that were installed at the factory. To create recovery media: 1. Turn on a computer with Internet access. NOTE: You must have administrative rights to the computer. 2. Click the Launcher icon, and then click All Apps. 3. In the Apps window, click Recovery, and then click Get started. 4. Follow the on-screen instructions to create the recovery media. NOTE: All data and partitions on your recovery media will be deleted. Do not remove the USB fl ash drive or SD memory card until the process is complete. Recovering the Chrome operating system To recover the Chrome operating system on your computer using the recovery media you created: 1. Disconnect any external devices connected to your computer, plug in the power cord, and then turn on the computer. Installing the Chromebook Recovery Utility 137

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saved files and saved networks are deleted for all accounts. Your Google Accounts and any data synced to
your Google Drive™ storage are not affected by a system recovery.
NOTE:
For more information about performing a system recovery on your computer, go to
Before beginning the recovery process, you need the following:
●
A USB flash drive or SD memory card with a capacity of 4 GB or greater. All data is erased from this
storage device when the recovery media is created, so back up any files from the device before you begin.
●
A computer with internet access. You must also have administrative rights to the computer.
●
Computer AC adapter. The computer must be plugged into AC power during recovery.
●
The “Chrome OS is missing or damaged” screen displaying on your computer. If this message is not
already displayed:
–
Turn on the computer, press and hold the
esc
+
f3
keys, and then press the power button. The
computer restarts, and the screen shows the “Chrome OS is missing or damaged” screen.
Installing the Chromebook Recovery Utility
The Chromebook™ Recovery Utility is an app used to recover the original operating system and software
programs that were installed at the factory. This utility can be installed from the Chrome Web Store on any
computer.
To install the Chromebook Recovery Utility:
▲
Open the Chrome Web Store, search for , click
Chromebook Recovery Utility
from the Apps list, and follow
the on-screen instructions.
Creating recovery media
Recovery media is used to recover the original operating system and software programs that were installed at
the factory.
To create recovery media:
1.
Turn on a computer with Internet access.
NOTE:
You must have administrative rights to the computer.
2.
Click the
Launcher
icon, and then click
All Apps
.
3.
In the Apps window, click
Recovery
, and then click
Get started
.
4.
Follow the on-screen instructions to create the recovery media.
NOTE:
All data and partitions on your recovery media will be deleted. Do not remove the USB fl ash
drive or SD memory card until the process is complete.
Recovering the Chrome operating system
To recover the Chrome operating system on your computer using the recovery media you created:
1.
Disconnect any external devices connected to your computer, plug in the power cord, and then turn on the
computer.
Installing the Chromebook Recovery Utility
137