HP Elite Dragonfly 13.5 Maintenance and Service Guide - Page 128

Common blue screen error messages, Error message list, Bug check symbolic names

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Table 6-56 Routine maintenance tasks to improve performance (continued) Tasks Weekly Empty the Recycle Bin. X Delete temporary Internet files. X Back up user files. Create a restore point. Defragment the hard drive. Run Scan Disk. Clean the exterior of the computer. Close programs that are not being used. Prevent programs from loading at startup. Remove rear cover and clean fan blades and vents with compressed air. Monthly Occasionally X X X X X X X X Common blue screen error messages The following sections define blue screen error messages. Error message list For an example of a Bug Check Code Reference, use this image. For more information, see https://msdn.microsoft.com/en-us/library/windows/hardware/hh994433(v=vs.85).aspx. Note that the hexadecimal number following the word "STOP" is called the bug check code or Stop code. Bug check symbolic names Each bug check code also has an associated symbolic name. In the example, the screen shows https://msdn.microsoft.com/en-us/library/windows/hardware/ff559209(v=vs.85).aspx Microsoft general troubleshooting of Windows bug check codes Use this information to troubleshoot Windows bug codes. ● If you recently added hardware to the system, try removing or replacing it. Or check with the manufacturer to see if any patches are available. ● Try running HP PC Hardware Diagnostics (UEFI). Common blue screen error messages 119

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Table 6-56
Routine maintenance tasks to improve performance
(continued)
Tasks
Weekly
Monthly
Occasionally
Empty the Recycle Bin.
X
Delete temporary Internet files.
X
Back up user files.
X
Create a restore point.
X
Defragment the hard drive.
X
Run Scan Disk.
X
Clean the exterior of the computer.
X
Close programs that are not being used.
X
Prevent programs from loading at startup.
X
Remove rear cover and clean fan blades and vents with compressed air.
X
Common blue screen error messages
The following sections define blue screen error messages.
Error message list
For an example of a Bug Check Code Reference, use this image.
For more information, see
.
Note that the hexadecimal number following the word "STOP" is called the bug check code or Stop code.
Bug check symbolic names
Each bug check code also has an associated symbolic name.
In the example, the screen shows
Microsoft general troubleshooting of Windows bug check codes
Use this information to troubleshoot Windows bug codes.
●
If you recently added hardware to the system, try removing or replacing it. Or check with the
manufacturer to see if any patches are available.
●
Try running HP PC Hardware Diagnostics (UEFI).
Common blue screen error messages
119