HP LH4r HP Netserver Service Handbook, Volume 1 - Low End - Page 31
HP NetServer Diagnostic Assistant
View all HP LH4r manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 31 highlights
• no access to operating system error logs, since the OS is not operating at the same time as the diagnostic tools • limited ability to test only a single component at a time • inability to indicate problems with wrongly configured systems or the network HP NetServer Diagnostic Assistant Before Diagtools, there was Diagnostic Assistant. It is located on a flexible diskette in a resealable pouch inside the server cabinet and is also a selection on the HP NetServer Navigator CD-ROM under HP NetServer Utilities. NOTE You should run these diagnostics first before you change or replace any parts to help make sure the system is properly configured, especially for SCSI problems. The flexible disk is bootable -- to ensure that it is independent of the customer's network operating system. However, it does not include COMMAND.COM -- so it cannot be used as a DOS system. Diagnostic Assistant Tests Tests are included for the system board and processor, the memory subsystem, IDE hard drives, the SCSI controllers and buses, and SCSI hard drives. If the Diagnostic Assistant loads and comes up, you know that the flexible disk, display controller, monitor, and keyboard are working. When the Diagnostic Assistant first runs, it presents you with a hardware inventory of what it sees configured in the system. To help you see if the server is configured properly, use this list to compare with what you think is installed and configured. Quick and Continuous Tests • Each Quick Test is designed to run in less than three minutes on a typically-configured system. The main menu gives enough information for you to estimate total test time before starting a test. The Quick Tests halt on the first error. • The Continuous Tests are designed to be run overnight or over a weekend. The Main Test Menu gives enough information for you to estimate test rate for the system under test. • Any Quick or Continuous test can be interrupted or aborted by pressing the ESC key while the test is running. All tests are non-destructive. • Lines indicating errors are appended to a LOG file on the flexible disk which can be returned with a failed part. • The CD-ROM and DAT tests require the use of a CD-ROM disk (an audio disk will do) or DAT tape. The DAT test is non-destructive. For additional information on the HP NetServer Diagnostic Assistant, see the On-line Manual that is available within the Diagnostic Assistant program. The Diagnostic Assistant works on the following systems: LC, LF, LH, LS, LX, LXe, E Series. Starting the Quick or Continuous Tests To run Diagnostic Assistant: 1. Bring down the network, if running. 2. Insert the disk in drive A, or HP NetServer Navigator CD-ROM; and reboot the computer 3. Follow the instructions on the menus. (Choose NetServer utilities on the HP NetServer Navigator.) To start the test: use the keyboard cursor keys to select the test or item you want and press Enter. 25