HP LH4r HP Netserver Service Handbook, Volume 1 - Low End - Page 9

System Support

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System Support HP NetServer Navigator Release History and Status Report To obtain a Release History or a Status Report, you will need a Document Number. • Release History: Document Number is 6005 • Status Report: The number is different for each Status Report. Each version of the HP NetServer Navigator CD-ROM has a four-digit Document Number printed on the disk. You can obtain the Release History and Status Report for your CD-ROM in one of these ways: • World Wide Web: netserver.hp.com/netserver/support • Internet FTP: ftp.hp.com/pub/servers/software • Fax: Call HP's fax system at (1 800) 333-1917. Outside the U.S. and Canada, call (1 208) 344- 4809 from your fax machine. Request the fax using the Document Number. HP NetServer Navigator Subscription Service Subscribe to the HP NetServer Navigator Subscription Service to automatically receive CD-ROM updates. The subscription service issues 8 to 12 releases per year. The updates include the following: • Updates to system software, such as BIOS and driver upgrades • Enhancements to server management tools For a subscription form and subscription rates see: • Internet WWW: netserver.hp.com/netserver/support • Fax: Call HP's fax system at (1 800) 333-1917. Outside the U.S. and Canada, call (1 208) 344- 4809 from your fax machine. World Wide Web and Internet FTP HP has a home page on the Internet World Wide Web specifically for the HP NetServer netserver.hp.com/netserver/support You can download NetServer files from HP via Internet FTP by entering the following: ftp://ftp.hp.com/pub/servers Proactive Notification for HP NetServer Products HP Proactive Notification is a web-based information service that provides timely technical support information on HP NetServer products via email. The types of technical information that will be emailed to you include: • Software driver notifications, such as BIOS updates, patches, and NOS- specific drivers • Navigator CD Release History 3

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3
System Support
HP NetServer Navigator Release History and Status Report
To obtain a Release History or a Status Report, you will need a Document Number.
•
Release History: Document Number is 6005
•
Status Report: The number is different for each Status Report. Each version of the HP
NetServer Navigator CD-ROM has a four-digit Document Number printed on the disk.
You can obtain the Release History and Status Report for your CD-ROM in one of these ways:
•
World Wide Web: netserver.hp.com/netserver/support
•
Internet FTP: ftp.hp.com/pub/servers/software
•
Fax: Call HP’s fax system at (1 800) 333-1917. Outside the U.S. and Canada, call (1 208) 344-
4809 from your fax machine. Request the fax using the Document Number.
HP NetServer Navigator Subscription Service
Subscribe to the HP NetServer Navigator Subscription Service to automatically receive CD-ROM updates.
The subscription service issues 8 to 12 releases per year.
The updates include the following:
•
Updates to system software, such as BIOS and driver upgrades
•
Enhancements to server management tools
For a subscription form and subscription rates see:
•
Internet WWW: netserver.hp.com/netserver/support
•
Fax: Call HP’s fax system at (1 800) 333-1917. Outside the U.S. and Canada, call (1 208) 344-
4809 from your fax machine.
World Wide Web and Internet FTP
HP has a home page on the Internet World Wide Web specifically for the HP NetServer
netserver.hp.com/netserver/support
You can download NetServer files from HP via Internet FTP by entering the following:
Proactive Notification for HP NetServer Products
HP Proactive Notification is a web-based information service that provides timely technical support
information on HP NetServer products via email.
The types of technical information that will be emailed to
you include:
•
Software driver notifications, such as BIOS updates, patches, and NOS- specific drivers
•
Navigator CD Release History