HP LaserJet 4100 HP PCL/PJL reference (PCL 5 Printer Language) - Technical Ref - Page 350
HP Distribution, HP FIRST Faxback support, HP's Personal Peripherals Assist Line
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If you are not a member of CompuServe, but would like to join, call CompuServe at 1-800-848-8199 (operator #51) and take advantage of the Free Introductory Membership, which includes: z A $15 introductory usage credit to CompuServe. z A private User ID number and Password. z A complimentary subscription to CompuServe's monthly publication, CompuServe Magazine. HP Distribution Software drivers and application notes are also available through HP Distribution by calling at 303-353-7650 (materials are mailed at no charge). HP FIRST Faxback support Hewlett-Packard has installed a "faxback" service called HP FIRST (Fax Information Retrieval Support Technology). A wealth of information on HP peripherals, including the full line of HP LaserJet printers, is available to anyone with access to a group 3 fax machine. The phone number for the HP FIRST service is: 208-344-4809 HP's Personal Peripherals Assist Line If your organization's support personnel or your dealer are unable to answer your question, Hewlett-Packard has a Personal Peripherals Assist Line available to you. It is available from 7 AM to 6 PM (Mountain Standard Time), Monday, Tuesday, Thursday, and Friday, and 7 AM to 4 PM (MST) Wednesday. (208) 323-2551 Before you call the Personal Peripherals Assist Line, do the following: 1 Check the "Troubleshooting Checklist" section of your printer User's Manual. 2 Use the printer's control panel to print self-test, if possible. 3 Check with you software vendor for help if you suspect a software problem. Customer Support-2 EN