HP LaserJet Enterprise MFP M430 LaserJet Enterprise MFP M430 M431 User Guide - Page 183
B2.A jam error in the top cover, If the error persists
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12. Close the front door. 13. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 14. If the error persists, clean the tray 3 pickup and feed rollers. a. Remove tray 3 and locate the paper tray rollers. b. Clean the rollers by gently wiping them with a damp, lint-free cloth. 15. Perform a test print from tray 3 to see if the issue is resolved. 16. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.B2.A jam error in the top cover Use the following procedure to check for paper in all possible jam locations registration area. Recommended action for customers When a jam occurs, the control panel displays an animation that assists in clearing the jam. 13.B2.A jam error in the top cover 171
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