HP ML310 ProLiant ML310 Generation 2 Server User Guide - Page 95

OS Boot Problems Flowchart, Possible Causes

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Troubleshooting 95 OS Boot Problems Flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible Causes: • Corrupted operating system • Hard drive subsystem problem Item 1 2 3 4 5 6 7 Refer to HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) "POST Problems ("POST Problems Flowchart" on page 93)" • "Hard Drive Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • Controller documentation "HP Insight Diagnostics (on page 73)" • "Loose Connections (on page 85)" • "CD-ROM and DVD Drive Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • Controller documentation Server user guide or setup and installation guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) • "Operating System Problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). • "Contacting HP Technical Support or an Authorized Reseller" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support).

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Troubleshooting
95
OS Boot Problems Flowchart
Symptoms:
•
•
•
•
Server does not boot a previously installed operating system
Server does not boot SmartStart
Possible Causes:
Corrupted operating system
Hard drive subsystem problem
Item
Refer to
1
HP ROM-Based Setup Utility User Guide
(
)
2
"POST Problems ("POST Problems Flowchart" on page
93
)"
3
•
"Hard Drive Problems" in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or
on the HP website (
).
•
Controller documentation
4
"HP Insight Diagnostics (on page
73
)"
5
•
"Loose Connections (on page
85
)"
•
"CD-ROM and DVD Drive Problems" in the
HP ProLiant
Servers Troubleshooting Guide
located on the
Documentation CD or on the HP website
(
).
•
Controller documentation
6
Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(
)
7
•
"Operating System Problems" in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or
on the HP website (
).
•
"Contacting HP Technical Support or an Authorized
Reseller" in the
HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or on the HP website
(
).