HP NC326m HP ProLiant Essentials Intelligent Networking Pack - Windows Edition - Page 38

Problem, Possible cause, Possible solution, Ensure that the Default VLAN ID and Router

Page 38 highlights

Problem Possible cause Possible solution The INP license is installed but you cannot enable Fast Path Failover on the team. It is disabled. This may be expected behavior based on the configured settings. Open the NCU and go to the Information tab for the team. Check the Current Mode. If the current team mode is 802.3ad Dynamic with Fault Tolerance or SLB (Switch-assisted Load Balancing), this is normal behavior. These team modes do not support Fast Path Failover. One or more members (but not all) of the team currently have a red X with a status of "Failed (Active Path)" and the team is degraded (yellow team icon). Failed (Active Path) is a failure condition of the Active Path Failover mechanism. If one or more members (but not all) of the team have a red X with a status of "Failed (Active Path)," this means those members did not receive a response from the echo node device during the last interval. First, ensure that there are no split LAN conditions possibly caused by an upstream link failure to the core network. Second, if there are no split LAN conditions, go to the Advanced Redundancy tab for the team. Set the timers under Active Path Failover to a greater value. Possibly the timers are set too low for the network environment. Try doubling the current timers and retest with these settings. The Active Path Mechanism is enabled and all adapters in the team show a yellow X with a status of "Degraded (Active Path)"; however, I can successfully ping the echo node device. If using the Directed ARP method and the echo node device is a router or a Linux server, this is expected behavior. Change the Active Path Mechanism to Community Address ARP. This newer method works with all devices as the echo node. It requires an additional IP address for the Community ARP; however, all servers on the network using this feature can use this address. All members in the team The Spanning Tree Protocol Ensure the Spanning Tree Protocol is running show a yellow X with a status may be disabled on the on the switches in the network. of "Degraded (Fast Path)"; however, the adapters are operating successfully. switches or the wrong protocol Ensure the protocol selected on the Advanced may be selected on the Redundancy tab is the same protocol running Advanced Redundancy tab of on the switches in the network. Only PVST+ the team. and 802.1D are supported. When using the Fast Path The Native VLAN of the switch Ensure the Native VLAN of the switch is the mechanism with VLANS and may not match what is same as the Default/Native VLAN configured PVST+, my adapters all show configured on the VLAN tab of in the NCU on the VLAN tab of the team. For a yellow X with a status of the team in the Default/Native example, if the Native VLAN on the ports you "Degraded (Fast Path)"; VLAN box. are connected to is VLAN 20, then ensure the however, the adapters are VLAN tab of the team is configured for VLAN operating successfully. 20 on the Default//Native VLAN box. When using the Router Path mechanism, all members in a team show a yellow X with a status of "Degraded (Router Path)"; however, all adapters are operating successfully. The router protocol type or the router IP address may be set wrong. Ensure the Router Protocol setting is configured for the correct protocol and verify the Router IP Address entry. When using the Router Path The Default/Native VLAN ID mechanism, all members in a and the Router Path VLAN ID team show a yellow X with a do not match when the ports status of "Degraded (Router on the switch have not been Path)"; however, all adapters tagged to any VLAN. are operating successfully. Ensure that the Default VLAN ID and Router Path VLAN ID are the same in the NCU. Troubleshooting 38

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43

Troubleshooting 38
Problem
Possible cause
Possible solution
The INP license is installed
but you cannot enable Fast
Path Failover on the team. It
is disabled.
This may be expected
behavior based on the
configured settings.
Open the NCU and go to the Information tab
for the team. Check the Current Mode.
If the current team mode is 802.3ad Dynamic
with Fault Tolerance or SLB (Switch-assisted
Load Balancing), this is normal behavior.
These team modes do not support Fast Path
Failover.
One or more members (but
not all) of the team currently
have a red X with a status of
"Failed (Active Path)" and
the team is degraded (yellow
team icon).
Failed (Active Path) is a failure
condition of the Active Path
Failover mechanism. If one or
more members (but not all) of
the team have a red X with a
status of "Failed (Active
Path)," this means those
members did not receive a
response from the echo node
device during the last interval.
First, ensure that there are no split LAN
conditions possibly caused by an upstream
link failure to the core network.
Second, if there are no split LAN conditions,
go to the Advanced Redundancy tab for the
team. Set the timers under Active Path Failover
to a greater value. Possibly the timers are set
too low for the network environment. Try
doubling the current timers and retest with
these settings.
The Active Path Mechanism
is enabled and all adapters
in the team show a yellow X
with a status of "Degraded
(Active Path)"; however, I
can successfully ping the
echo node device.
If using the Directed ARP
method and the echo node
device is a router or a Linux
server, this is expected
behavior.
Change the Active Path Mechanism to
Community Address ARP. This newer method
works with all devices as the echo node. It
requires an additional IP address for the
Community ARP; however, all servers on the
network using this feature can use this
address.
All members in the team
show a yellow X with a status
of "Degraded (Fast Path)";
however, the adapters are
operating successfully.
The Spanning Tree Protocol
may be disabled on the
switches or the wrong protocol
may be selected on the
Advanced Redundancy tab of
the team.
Ensure the Spanning Tree Protocol is running
on the switches in the network.
Ensure the protocol selected on the Advanced
Redundancy tab is the same protocol running
on the switches in the network. Only PVST+
and 802.1D are supported.
When using the Fast Path
mechanism with VLANS and
PVST+, my adapters all show
a yellow X with a status of
"Degraded (Fast Path)";
however, the adapters are
operating successfully.
The Native VLAN of the switch
may not match what is
configured on the VLAN tab of
the team in the Default/Native
VLAN box.
Ensure the Native VLAN of the switch is the
same as the Default/Native VLAN configured
in the NCU on the VLAN tab of the team. For
example, if the Native VLAN on the ports you
are connected to is VLAN 20, then ensure the
VLAN tab of the team is configured for VLAN
20 on the Default//Native VLAN box.
When using the Router Path
mechanism, all members in a
team show a yellow X with a
status of "Degraded (Router
Path)"; however, all adapters
are operating successfully.
The router protocol type or the
router IP address may be set
wrong.
Ensure the Router Protocol setting is configured
for the correct protocol and verify the Router IP
Address entry.
When using the Router Path
mechanism, all members in a
team show a yellow X with a
status of "Degraded (Router
Path)"; however, all adapters
are operating successfully.
The Default/Native VLAN ID
and the Router Path VLAN ID
do not match when the ports
on the switch have not been
tagged to any VLAN.
Ensure that the Default VLAN ID and Router
Path VLAN ID are the same in the NCU.