HP Neoware e90 Neoware Thin Clients with Microsoft® Windows®
HP Neoware e90 - Thin Client Manual
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- HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 1
User Manual for Neoware Thin Clients with Microsoft® Windows® XP Embedded Operating System Release 1.4 i - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 2
ICA are registered trademarks of Citrix Systems, Inc. Other trademarks used in this manual are the property of their respective owners. Disclaimer: The information provided in this manual is intended for instructional purposes only and is subject to change without notice. Neoware, Inc., accepts no - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 3
your thin client, and on the Support section of the Neoware website which can be found at: http://www.neoware.com/support.html Microsoft End User License Agreement ("EULA") END USER LICENSE AGREEMENT FOR MICROSOFT EMBEDDED SYSTEMS You have acquired a device ("DEVICE") that includes software licensed - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 4
operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as part wires, such as power cords or cords to - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 5
carefully and keep this user's manual for later reference. 1. Before removing the outer case from the thin client, always disconnect the AC power cord to prevent the possibility of dangerous electrical shock. 2. Before cleaning, disconnect the thin client from AC power. Do not use liquid or - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 6
vi Safety Instructions - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 7
Safety Instructions v Table of Contents vii Introduction 1 Overview 1 Purpose & Intended Readers 1 Organization 1 What is a Neoware XPe Thin Client? 2 Getting More Information 3 The Internet 3 Technical Support 3 CHAPTER 1 Setting Up Your Neoware Thin Client 5 Unpacking Your Neoware Thin Client - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 8
the Cables 7 Connecting Parallel & Serial Peripheral Devices 7 Shutting Down Your Thin Client 8 Arranging Your Work Area 8 CHAPTER 2 Logging On 9 Preconfigured Logon Accounts 9 Neoware Default Logon Accounts 9 Logging On Using Default Logon Accounts 9 Automatic Logon 10 Enabling Auto Logon 10 - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 9
Support 26 Remote Management & Configuration 26 ezRemote Manager 26 Downloading ezRemote Manager 27 Neoware Language Pack Installer 27 Installing or Deleting Language Packs 28 CHAPTER 5 The Enhanced Write Filter 31 Enhanced Write Filter Operations Data 43 Default Neoware Firewall Rules 44 ix - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 10
Table of Contents CHAPTER 7 ezUpdate for XPe 53 ezUpdate Control Panel 53 FTP Server Setup 56 Obtaining the Windows XPe ezUpdate FTP Server Package 56 Installing the ezUpdate FTP Server Package 56 ezUpdate FTP Server Package Contents 56 Adding Additional Profiles 57 ezUpdate Process - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 11
how to use Neoware thin clients that are powered by Neoware software, incorporating the Microsoft® Windows® XP Embedded (XPe) operating system. The intended audience is system administrators and end users. Organization Neoware recommends that you read the chapters of this manual in order. The - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 12
power of Microsoft's Windows XP Embedded in an intelligent, customizable, and easily manageable computing device without hard drive, fan, or other moving parts for completely silent, long-lasting operation. Neoware's XPe thin clients run Microsoft's industry-standard XPe operating system. Neoware - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 13
to use a personal computer, or even if you don't, you can use a Neoware thin client. Getting More Information The Internet Current and archival information about Neoware products, including the latest software updates, is available at: http://www.neoware.com In addition, this user manual and other - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 14
Introduction 4 Getting More Information - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 15
Windows XPe Thin Client User Manual CHAPTER 1 Setting Up Your Neoware Thin Client This chapter describes how to set up your thin client. Unpacking Your Neoware Thin Client Packaging Contents Your Neoware-powered thin client typically is shipped in cartons containing the items listed below. - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 16
Windows Server 2003), and terminal emulation connections. The following is an explanation of the different connections that can be found on Neoware thin clients -9, RS-232 serial ports. Depending on which software version is loaded in the thin client, serial ports may be used for peripheral devices - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 17
Setting Up Your Neoware Thin Client • The power supply connects through the supplied power cable. It automatically detects and accepts either 120 VAC or 240 VAC line voltage. Connecting the Cables Power must not be applied until all connections have been made. Power cables should be connected last - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 18
loaded in the device. Not all software versions support all serial devices. 4 Turn on your thin client and then the peripheral device. Shutting Down Your Thin Client Pressing and releasing the power button will shut down the Windows operating system then power-off the unit. Arranging Your Work - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 19
These User account limitations lock down the operating system so as to prevent unauthorized changes that could impair the function of the thin client, and reduce the exposure to viruses and other unintentional software installations. After powering up your XPe thin client for the first time, you can - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 20
In addition, network administrators should immediately change the password for the default Administrator account as a security precaution. To work best with Neoware's ezRemote Manager thin client remote administration suite, Neoware recommends that all thin clients (or at least all those in a group - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 21
Configuration dialog opens, specify the logon account to be used by entering the Login Name, Password, and Domain (if applicable). Disabling Auto Logon 6 Click the Enable button. 1 Logon to the thin client as Administrator. 2 Click the Start button. 3 Click Run. 4 In the Run dialog box, type - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 22
your administrator create a machine account in the domain before proceeding with the following instructions. 1 Logon to the thin client as Administrator. 2 Click the Start menu on your taskbar. 3 Right click on the My Computer menu item. 4 Select Properties from the drop-down menu. 12 Domain Logon - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 23
Name tab. 6 Click the Change button. 7 Enter the information in the Computer Name Changes dialog box. Also, when the domain membership changes, you can change the primary Domain Name System (DNS) suffix by clicking More. Note: If you are unfamiliar or uncertain about performing these tasks, you - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 24
dialog appears, click OK. 10 Click Yes when asked to reboot your thin client. NOTE: If you configure Domain logon and use roaming profiles, you need to ensure that the local copy of the profile is not written to the Flash disk. For more information about roaming profiles, See "Roaming Profiles" on - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 25
XPe Thin Client User Manual CHAPTER 3 Applications Overview This chapter introduces the software applications that are preinstalled and configured on your Neoware XPe thin client. Pre-installed Applications & Available Snap-ins Neoware ships Windows XPe thin clients with a host of software - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 26
5.0 Linksys Wireless Adaptor WMP54G Support Allied Telesys AT-2700FTX Fiber Adaptor Support User Interface Windows NT 4 Server, Terminal Server Edition (TSE), and to servers that are running Citrix MetaFrame®, or WinFrame®. Neoware's XPe thin clients contain version 9 of the Citrix ICA® client - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 27
to access applications or data stored on a remote computer over a network connection using Microsoft's Remote Desktop Protocol (RDP). Neoware's XPe thin clients contain version 5.2 of the Microsoft RDP client. To access the Remote Desktop Connection software, click on the Start taskbar button and - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 28
TeemTalk XPe Supported Emulations Neoware's TeemTalk XPe terminal emulation suite provides access to applications running on UNIX and LINUX servers as well as on mainframes and midrange computers. • ADDS A2 • AIX Term • ANSI BBS • AT 386 • BQ 3107 • DG 410 • HP 700-92/96 18 Microsoft Internet - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 29
• Viewdata 40, 80, Split • VT 52, 100, 500 7-bit, 500 8-bit, PC Term • Wyse 50, 50+, 60, PC Term Applications To set up Neoware TeemTalk XPe connections: As Administrator: From the Start taskbar button, select All Programs | Neoware TeemTalk | TE Client Connection Wizard. Neoware TeemTalk XPe 19 - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 30
Applications The TE Client Connection Wizard allows the Administrator to create shortcuts to networked computers. The resulting desktop icon can be copied to Start menus for users. As User: Either click on the Neoware TeemTalk icon on the Start menu, or click on icons for pre-configured - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 31
-In allows users to seamlessly view and interact with vector-based animated content created with Macromedia Flash software. Microsoft Windows Media Player Microsoft Windows Media Player is installed as both a freestanding application, and also as a plug-in for Internet Explorer 6.0. Media Player - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 32
Applications 22 Microsoft Windows Media Player - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 33
Thin Client User Manual CHAPTER 4 Technical Notes This chapter provides information about the configuration of Neoware Windows XPe thin clients. File Storage Configuration Flash Disk Temporary RAM Drive Neoware Windows XPe thin clients contain a Flash memory-based file system where the operating - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 34
the thin client is shut down or rebooted. Therefore, any files that you want to keep and use again should not be stored on drive Z:. Drive Z: is a good location for storing session-specific files that should not be permanently stored in the Flash disk. These types of files include: software temp - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 35
privileges. Drive mappings will stay on the thin client if they are defined as persistent. Roaming Profiles Task Manager To avoid corrupting the Flash disk, roaming profiles should be written to Manager and its use, please consult the Microsoft Windows XP documentation. Mapping Network Drives 25 - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 36
and WN6b. With ezRemote Manager, you can: • Locate and view the specifications of Windows XPe thin clients on your network. • Select, group, and print lists of your Windows XPe thin clients for easy management. • Centrally update the Windows XPe system software of your thin clients. 26 USB Device - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 37
, and ezRemote Manager Limited Edition. Most Neoware XPe thin clients are sold with the Enterprise Edition license (as part of Full Advantage support), and customers are entitled to download the software and install it. The ezRemote Manager User Manual is downloadable (in Adobe Acrobat PDF format - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 38
taskbar button and select Control Panel | Neoware Language Pack Installer. A list of available language packs should appear. Thin clients with 512 MB or larger flash are supplied with French and German user interface language packs for installation. By default these are disabled and the English - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 39
If deleting, the language pack directory will be completely removed from the Flash, returning that disk space for other applications to use. When installing Neoware Language Pack Installer Action menu to facilitate making other system changes. 6 When installation has been completed the thin client - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 40
Technical Notes 30 Neoware Language Pack Installer - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 41
Windows XPe Thin Client User Manual CHAPTER 5 The Enhanced Write Filter This chapter describes how to use the Enhanced Write Filter security features to protect your Neoware XPe thin client. Enhanced Write Filter Operations Overview Microsoft's Enhanced Write Filter is a file system utility - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 42
the Write Filter behaviour of the Enhanced Write Filter. By default, this applet is available only to the Administrator account. OK to save the current operational state of the thin client (all registry and file writes that have been cached in memory) onto the Flash disk. This choice allows - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 43
, the Enhance Write Filter will be off. Subsequent changes to the thin client's configuration and file system will go directly to the Flash disk. This option initiates a two-step process: 1 The thin client will reboot. After Windows starts, all changes previously made will have been cleared (by - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 44
The Enhanced Write Filter 34 Enhanced Write Filter Operations - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 45
Windows XPe Thin Client User Manual CHAPTER 6 Using Neoware Firewall Introduction This chapter describes how to configure Neoware Firewall to provide the level of protection required for your thin client. What is Neoware Firewall? Neoware Firewall is a utility to assist in the configuration of - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 46
Firewall Introduction Starting the Configuration Utility Neoware Firewall is disabled by default. If you are using ezUpdate and have configured your FTP server to use passive data connections, you will need to configure Neoware Firewall for passive FTP before enabling it. Since passive FTP servers - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 47
Firewall configuration utility shows a list of all the currently defined firewall filters, together with some descriptive information. Neoware Firewall provides a default set of predefined firewall filters so that you can use the firewall immediately. For a list of all the predefined filters and - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 48
Using Neoware Firewall Assign Filter Name Action Description A check box indicating the status of the filter (assigned or unassigned). The name of the in the section "Adding a New Filter" on page 39), except that you cannot change the filter's name or description. 38 Configuring Neoware Firewall - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 49
Removing a Filter Using Neoware Firewall To remove a filter: 1 Select the filter to remove by clicking on the filter line in the list of defined filters. 2 Block traffic. You can enter a Description for this new filter so that you can quickly discover what it does. Configuring Neoware Firewall 39 - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 50
Using Neoware Firewall Defining Filter Rules You must define the Rules used by the filter. Rules include protocols, ports, and source/destination addresses. Important: Rules are applied from most specific to least specific. For example, a rule to "permit TCP port 21" would be applied over a rule to - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 51
Saving & Applying the Firewall Configuration When you have finished making changes to the firewall configuration, click the Save button in the main Neoware Firewall Configuration Utility dialog to save the settings and make the new security policy take effect. A message will be displayed indicating - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 52
, you may also want to apply the same configuration to other thin clients. This can be achieved very easily and quickly. To export your current firewall configuration, simply click the Export button in the main Neoware Firewall Configuration Utility dialog. A dialog will be displayed asking you to - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 53
Firewall Clicking Save will create an executable batch file which you can send to other thin clients, either manually or by using Neoware's ezRemote Manager. The Neoware Firewall Configuration Utility saves the display data and export configuration separately. If you want to copy the display data - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 54
\ System Assigned: Yes Action: Permit Ports required for specific applications and services. Rule Name: BootPS\DHCP Allows DHCP requests/renewals. UDP protocol, any source port, destination port 67, source address my IP address, destination address any IP address, mirrored. 44 Default Neoware - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 55
Using Neoware Firewall Rule Name: DNS (TCP) Allows connections to DNS servers via TCP. TCP protocol, any source port, destination port UDP protocol, any source port, destination port 1604, source address my IP address, destination address any IP address, mirrored. Default Neoware Firewall Rules 45 - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 56
Using Neoware Firewall Rule Name: IP Print (0) Allows printing via IP Print servers. TCP protocol, any source port, destination port 9100, TCP protocol, any source port, destination port 22, source address my IP address, destination address any IP address, mirrored. 46 Default Neoware Firewall Rules - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 57
Using Neoware Firewall Rule Name: Telnet Allows Telnet connections to hosts. TCP protocol, any source port, destination port 23, source TCP protocol, any source port, destination port 135, source address any IP address, destination address my IP address, mirrored. Default Neoware Firewall Rules 47 - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 58
Neoware Firewall Rule Name: Epmap Outbound DCE Endpoint Resolution. TCP protocol, any source port, destination port 135, source address my IP address, destination address any IP address, mirrored. Rule Name: Microsoft-ds Inbound Microsoft Directory Services Services Service Service Service Service Service - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 59
Using Neoware Firewall Rule Name: Netbios-ssn Outbound Netbios Session Service. TCP protocol, any source port, destination port 139, source address my IP address, destination port, source address any IP address, destination address my IP address, not mirrored. Default Neoware Firewall Rules 49 - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 60
Using Neoware Firewall Rule Name: ICMP Outbound Allows Outbound ICMP traffic. ICMP protocol, any source port, any destination port, source protocol, any source port, destination port 40000, source address my IP address, destination address any IP address, mirrored. 50 Default Neoware Firewall Rules - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 61
Management Assigned: Yes Action: Permit Ports required by Neoware ezRemote Manager. Rule Name: ezRM Locate Allus units to be located with ezRemote Manager. UDP port, destination port 5900, source address any IP address, destination address my IP address, mirrored. Default Neoware Firewall Rules 51 - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 62
Using Neoware Firewall 52 Default Neoware Firewall Rules - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 63
Thin Client User Manual CHAPTER 7 ezUpdate for XPe This chapter describes Neoware's ezUpdate automatic configuration and software update tool for Windows XPe thin clients. ezUpdate Settings in the Thin Client ezUpdate Control Panel ezUpdate for XPe provides a mechanism for distributing full image - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 64
to use in the event an update is necessary. The default profile name is "factory." Examples: factory sales support Update Version The Update Version field identifies the software image version currently running on the local thin client. This value is used to check the version for the configured - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 65
an update. The XPe 1.3 factory images provided by Neoware have a version of "010300". Checkbox: Enable automatic configuration and software updates The Enable automatic configuration and software updates (ezUpdate) checkbox toggles the Neoware ezUpdate service between Automatic and Disabled. If - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 66
installs by default to C:\Inetpub\ftproot\. The FTP server package contains the following directories and files: \neoware\xpe\256P640\factory\ The "256" in this example refers to the size (in MB) of Flash disk installed on the Windows XPe thin client. "P640" indicates the thin client model. This - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 67
to be used for this profile when a full image update is requested. The image.dd file is not included as part of the ezUpdate server setup package. Download the operating system update package(s) needed from http://www.neoware.com/downloads/, install the update package(s) on your ezRemote Manager - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 68
loop. For ezUpdate, commas are illegal characters in the Uninstall DisplayName field. ezUpdate Process Flow Notes • When an ezUpdate-enabled Windows XPe thin client boots, the ezUpdate service runs. No user interaction is required. No user is required to log in. • If ezUpdate is configured to do - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 69
in the appropriate size/profile directory. It is also critical to ensure the ezUpdate version string in the registry of image.dd matches the version filename in the same directory - otherwise the unit(s) will continue to update on each running of the ezUpdate service. ezUpdate Process Flow Notes 59 - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 70
ezUpdate for XPe 60 ezUpdate Process Flow Notes - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 71
Index Windows XPe Thin Client User Manual Numerics 10BaseT Ethernet 7 A adding a filter 39 Administrator 16 installed 15 Microsoft Internet Explorer 18 Microsoft Remote Desktop Connection 17 Microsoft Windows Media Player 21 Neoware TeemTalk 18 Sun Java 20 auto logon 10 autolog.exe 10 B backpanel - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 72
accounts Administrator 9 default 9 default passwords 9 User 9 logon, automatic 10 M Macromedia Flash Plug-In 21 mapping drives 25 mapping network drives 25 Microsoft Internet Explorer 18 Microsoft Remote Desktop Connection 17 Microsoft Windows Media Player 21 Microsoft Windows XP Embedded 1 modems - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 73
User Profiles 24 S Safety Instructions v Serial port location 6 serial ports 6 shutting down your thin client 8 Index snap-ins 16 spooled print jobs 24 Sun Java 20 support 3 T Task Manager 25 technical support 3 TeemTalk 18 temporary Internet cache 24 Temporary RAM Drive 23 U unpacking 5 USB - HP Neoware e90 | Neoware Thin Clients with Microsoft® Windows® - Page 74
Index 64
User Manual for Neoware Thin Clients
with Microsoft
®
Windows
®
XP Embedded Operating System
Release 1.4