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HP OMEN 15-ek0000 Maintenance and Service Guide - Page 12

Product description, Product components and their descriptions continued

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Table 1-1 Product components and their descriptions (continued) Category Description Memory Two customer-accessible memory module slots supporting up to 32 GB of RAM DDR4-2933 Dual-channel support (DDR4-3200 downgrade to DDR4-2933) Supports the following configurations: ● 32 GB (16 × 2) ● 16 GB (8 × 2) ● 12 GB (8 + 4) ● 8 GB (8 × 1) or (4 × 2) Storage PCIe, NVMe, M.2 2280 solid-state drives ● 1 TB, PCIe, TLC, SS ● 512 GB, PCIe, TLC ● 256 GB, PCIe, TLC Multiple storage configurations (supports RAID 0 for dual SSD configuration) [512GB PCIe NVMe TLC SSD + 512GB PCIe NVMe TLC SSD] RAID 0 [256GB PCIe NVMe TLC SSD + 256GB PCIe NVMe TLC SSD] RAID 0 Intel Optane® H (3D Xpoint) Solution, PCIe, Gen3 × 2 × 2, M.2, SSD 32 GB Optane memory + 512 GB solid-state drive Audio and video Audio brand: BANG & OLUFSEN Audo control panel: OMEN Audio Control Support for HP Audio Boost 2.0 (with discrete amplifier) Support for DTS X: Ultra Dual speakers HP Wide Vision HD Camera: indicator LED, USB 2.0, HD BSI sensor, f2.0, WDR, 88° WFOV 720p by 30 frames per second Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise suppression RJ-45 (network) jack Integrated 10/100/1000 NIC Wireless Wireless Local Area Network (WLAN) Intel Wi-Fi 6 AX201 + Bluetooth® 5 (non-vPro) (802.11ax 2 × 2, MU-MIMO, supporting gigabit file transfer speeds) Compatible with Miracast® devices Media card reader Supports microSD™, SDHC™, SDXC™ Push-push insertion/removal Ports Hot plug/unplug and autodetect for correct output to wide-aspect vs. standard aspect video HDMI v2.0a supporting: up to 4096 × 2160 @ 60 Hz with HDCP 2.2 2 Chapter 1 Product description

Section	Page
Product description	11
Components	15
Right side	15
Left side	16
Rear	17
Display	17
Low blue light mode (select products only)	17
Keyboard area	18
Touchpad components	19
Lights	19
Button	20
Special keys	21
Bottom	23
Labels	24
HP OMEN Command Center	24
Illustrated parts catalog	27
Computer major components	27
Display assembly subcomponents	30
Cables	31
Miscellaneous parts	32
Removal and replacement procedures preliminary requirements	35
Tools required	35
Service considerations	35
Plastic parts	35
Cables and connectors	35
Drive handling	35
Workstation guidelines	36
Electrostatic discharge information	36
Generating static electricity	37
Preventing electrostatic damage to equipment	37
Personal grounding methods and equipment	38
Grounding the work area	38
Recommended materials and equipment	38
Packaging and transporting guidelines	39
Removal and replacement procedures for Customer Self-Repair parts	41
Component replacement procedures	41
Preparation for disassembly	41
Bottom cover	41
Solid-state drive	42
Memory modules	44
Removal and replacement procedures for authorized service provider parts	47
Component replacement procedures	47
Battery	47
RGB keyboard control board (select products only)	48
Power connector cable	49
Speakers	50
Card reader/audio board	51
Heat sink	52
Fans	55
USB board	56
RJ-45 door	57
System board	58
Infrared (IR) board	60
Touchpad	61
Display assembly	63
Keyboard with top cover	72
Using Setup Utility (BIOS)	75
Starting Setup Utility (BIOS)	75
Updating Setup Utility (BIOS)	75
Determining the BIOS version	75
Preparing for a BIOS update	76
Downloading a BIOS update	76
Installing a BIOS update	76
Backing up, restoring, and recovering	79
Backing up information and creating recovery media	79
Using Windows tools	79
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	79
Restoring and recovery	80
Restoring, resetting, and refreshing using Windows tools	80
Recovering using HP Recovery media	80
Changing the computer boot order	80
Using HP Sure Recover (select products only)	81
Using HP PC Hardware Diagnostics	83
Using HP PC Hardware Diagnostics Windows (select products only)	83
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	83
Accessing HP PC Hardware Diagnostics Windows	83
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support	83
Accessing HP PC Hardware Diagnostics Windows from Support Assistant	84
Downloading HP PC Hardware Diagnostics Windows	84
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	84
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	84
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	84
Installing HP PC Hardware Diagnostics Windows	85
Using HP PC Hardware Diagnostics UEFI	85
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	85
Starting HP PC Hardware Diagnostics UEFI	85
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	86
Downloading the latest HP PC Hardware Diagnostics UEFI version	86
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	86
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	86
Downloading Remote HP PC Hardware Diagnostics UEFI	87
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	87
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	87
Customizing Remote HP PC Hardware Diagnostics UEFI settings	87
Specifications	89
Computer specifications	89
39.6 cm (15.6 in) display specifications	89
Solid-state drive specifications	90
Power cord set requirements	93
Requirements for all countries	93
Requirements for specific countries and regions	93
Recycling	95

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Table 1-1

Product components and their descriptions (continued)