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HP OMEN 15-ek0000 Maintenance and Service Guide - Page 97

HP PC Hardware Diagnostics UEFI

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Index A AC adapter and battery light, identifying 6 AC adapters, spare part numbers 22 audio, product description 2 B backup, creating 69 backups 69 battery illustrated 17 spare part number 17 spare part numbers 17 BIOS determining version 65 downloading an update 66 starting the Setup Utility 65 updating 65 Bluetooth label 14 boot order, changing 70 bottom components 13 bottom cover illustrated 17 removal 31 spare part number 17, 31 buttons left touchpad 9 power 10 right touchpad 9 C cables spare part numbers 21 camera identifying 7 camera light, identifying 7 caps lock light 9 card reader/audio board illustrated 17 removal 41 spare part number 17 spare part numbers 41 card reader/audio board cable spare part number 21 cautions electrostatic discharge 25, 26 components bottom 13 display 7 keyboard area 8 left side 6 rear 7 right side 5 computer major components 17 computer specifications 79 connectors power 6 D display specifications 79 display assembly subcomponents 17, 20 display back cover illustrated 20 spare part number 20 display bezel illustrated 20 spare part number 20 display cable illustrated 20 spare part number 20 display components 7 display panel illustrated 20 spare part number 20 DisplayPort connector, identifying 5 E electrostatic discharge (ESD) 25, 26 preventing damage 25, 26, 27 esc key, identifying 11 F fan removal 45 spare part number 17, 45 fans illustrated 17 spare part number 17 fingerprint reader module spare part number 17 fn key, identifying 11 G grounding methods 25, 26, 28 guidelines packaging 25, 29 transporting 25, 29 workstation 25, 26 H hard drive spare part numbers 17 specifications 79 HDMI port identifying 6 heat sink illustrated 17 removal 42 spare part number 17 spare part numbers 17, 42 hinge illustrated 20 spare part number 20 hinge cover illustrated 20 spare part number 20 HP OMEN Command Center 14 HP PC Hardware Diagnostics UEFI downloading 76 starting 75 using 75 HP PC Hardware Diagnostics Windows accessing 73, 74 downloading 74 installing 75 using 73 HP Recovery media recovery 70 HP Sure Recover 71 Index 87

Section	Page
Product description	11
Components	15
Right side	15
Left side	16
Rear	17
Display	17
Low blue light mode (select products only)	17
Keyboard area	18
Touchpad components	19
Lights	19
Button	20
Special keys	21
Bottom	23
Labels	24
HP OMEN Command Center	24
Illustrated parts catalog	27
Computer major components	27
Display assembly subcomponents	30
Cables	31
Miscellaneous parts	32
Removal and replacement procedures preliminary requirements	35
Tools required	35
Service considerations	35
Plastic parts	35
Cables and connectors	35
Drive handling	35
Workstation guidelines	36
Electrostatic discharge information	36
Generating static electricity	37
Preventing electrostatic damage to equipment	37
Personal grounding methods and equipment	38
Grounding the work area	38
Recommended materials and equipment	38
Packaging and transporting guidelines	39
Removal and replacement procedures for Customer Self-Repair parts	41
Component replacement procedures	41
Preparation for disassembly	41
Bottom cover	41
Solid-state drive	42
Memory modules	44
Removal and replacement procedures for authorized service provider parts	47
Component replacement procedures	47
Battery	47
RGB keyboard control board (select products only)	48
Power connector cable	49
Speakers	50
Card reader/audio board	51
Heat sink	52
Fans	55
USB board	56
RJ-45 door	57
System board	58
Infrared (IR) board	60
Touchpad	61
Display assembly	63
Keyboard with top cover	72
Using Setup Utility (BIOS)	75
Starting Setup Utility (BIOS)	75
Updating Setup Utility (BIOS)	75
Determining the BIOS version	75
Preparing for a BIOS update	76
Downloading a BIOS update	76
Installing a BIOS update	76
Backing up, restoring, and recovering	79
Backing up information and creating recovery media	79
Using Windows tools	79
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	79
Restoring and recovery	80
Restoring, resetting, and refreshing using Windows tools	80
Recovering using HP Recovery media	80
Changing the computer boot order	80
Using HP Sure Recover (select products only)	81
Using HP PC Hardware Diagnostics	83
Using HP PC Hardware Diagnostics Windows (select products only)	83
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	83
Accessing HP PC Hardware Diagnostics Windows	83
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support	83
Accessing HP PC Hardware Diagnostics Windows from Support Assistant	84
Downloading HP PC Hardware Diagnostics Windows	84
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	84
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	84
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	84
Installing HP PC Hardware Diagnostics Windows	85
Using HP PC Hardware Diagnostics UEFI	85
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	85
Starting HP PC Hardware Diagnostics UEFI	85
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	86
Downloading the latest HP PC Hardware Diagnostics UEFI version	86
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	86
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	86
Downloading Remote HP PC Hardware Diagnostics UEFI	87
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	87
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	87
Customizing Remote HP PC Hardware Diagnostics UEFI settings	87
Specifications	89
Computer specifications	89
39.6 cm (15.6 in) display specifications	89
Solid-state drive specifications	90
Power cord set requirements	93
Requirements for all countries	93
Requirements for specific countries and regions	93
Recycling	95

Match case Limit results 1 per page

Index

AC adapter and battery light,

identifying

AC adapters, spare part numbers

audio, product description

backup, creating

backups

battery

illustrated

spare part number

spare part numbers

BIOS

determining version

downloading an update

starting the Setup Utility

updating

Bluetooth label

boot order, changing

bottom components

bottom cover

illustrated

removal

spare part number

17, 31

buttons

left touchpad

power

right touchpad

cables

spare part numbers

camera

identifying

camera light, identifying

caps lock light

card reader/audio board

illustrated

removal

spare part number

spare part numbers

card reader/audio board cable

spare part number

cautions

electrostatic discharge

25, 26

components

bottom

display

keyboard area

left side

rear

right side

computer major components

computer

speciﬁcations

connectors

power

display

speciﬁcations

display assembly

subcomponents

17, 20

display back cover

illustrated

spare part number

display bezel

illustrated

spare part number

display cable

illustrated

spare part number

display components

display panel

illustrated

spare part number

DisplayPort connector, identifying

electrostatic discharge (ESD)

25, 26

preventing damage

25, 26, 27

esc key, identifying

fan

removal

spare part number

17, 45

fans

illustrated

spare part number

ﬁngerprint

reader module

spare part number

fn key, identifying

grounding methods

25, 26, 28

guidelines

packaging

25, 29

transporting

25, 29

workstation

25, 26

hard drive

spare part numbers

speciﬁcations

HDMI port

identifying

heat sink

illustrated

removal

spare part number

spare part numbers

17, 42

hinge

illustrated

spare part number

hinge cover

illustrated

spare part number

HP OMEN Command Center

HP PC Hardware Diagnostics UEFI

downloading

starting

using

HP PC Hardware Diagnostics Windows

accessing

73, 74

downloading

installing

using

HP Recovery media

recovery

HP Sure Recover

Index