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HP OMEN 15-ek0000 Maintenance and Service Guide - Page 99

USB Type-C Thunderbolt port with HP

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slots memory card reader 6 solid-state drive illustrated 17 removal and replacement 32 spare part number 17 specifications 80 spare part country codes 62 speaker illustrated 17 removal 40 spare part number 17 spare part numbers 40 speakers spare part numbers 17 speakers, identifying 13 special keys, using 11 specifications computer 79 display 79 hard drive 79 solid-state drive 80 static electricity 25, 26, 27 system board illustrated 17 removal 48 spare part number 17 spare part numbers 48 system restore point, creating 69 T top cover/keyboard illustrated 17 spare part number 17 spare part numbers 17 touchpad illustrated 17 removal 51 spare part number 17 spare part numbers 51 touchpad buttons identifying 9 touchpad cable spare part number 21 touchpad light, identifying 9 touchpad zone, identifying 9 transporting guidelines 25, 29 traveling with the computer 14 U USB board illustrated 17 removal 46 spare part number 17 spare part numbers 46 USB board cable spare part number 21 USB port, identifying 5 USB Type-C port, identifying 5 USB Type-C SuperSpeed port with HP Sleep and Charge, identifying 5 USB Type-C Thunderbolt port with HP Sleep and Charge, identifying 5 V vent, identifying 7, 13 video, product description 2 W Windows backup 69 recovery media 69 system restore point 69 Windows application key, identifying 11 Windows key, idenitfying 11 Windows tools, using 69 wireless antennas illustrated 20 spare part number 20 wireless antennas, identifying 7 wireless certification label 14 WLAN antennas, identifying 7 WLAN device 14 WLAN label 14 WLAN module spare part number 17 workstation guidelines 25, 26 Index 89

Section	Page
Product description	11
Components	15
Right side	15
Left side	16
Rear	17
Display	17
Low blue light mode (select products only)	17
Keyboard area	18
Touchpad components	19
Lights	19
Button	20
Special keys	21
Bottom	23
Labels	24
HP OMEN Command Center	24
Illustrated parts catalog	27
Computer major components	27
Display assembly subcomponents	30
Cables	31
Miscellaneous parts	32
Removal and replacement procedures preliminary requirements	35
Tools required	35
Service considerations	35
Plastic parts	35
Cables and connectors	35
Drive handling	35
Workstation guidelines	36
Electrostatic discharge information	36
Generating static electricity	37
Preventing electrostatic damage to equipment	37
Personal grounding methods and equipment	38
Grounding the work area	38
Recommended materials and equipment	38
Packaging and transporting guidelines	39
Removal and replacement procedures for Customer Self-Repair parts	41
Component replacement procedures	41
Preparation for disassembly	41
Bottom cover	41
Solid-state drive	42
Memory modules	44
Removal and replacement procedures for authorized service provider parts	47
Component replacement procedures	47
Battery	47
RGB keyboard control board (select products only)	48
Power connector cable	49
Speakers	50
Card reader/audio board	51
Heat sink	52
Fans	55
USB board	56
RJ-45 door	57
System board	58
Infrared (IR) board	60
Touchpad	61
Display assembly	63
Keyboard with top cover	72
Using Setup Utility (BIOS)	75
Starting Setup Utility (BIOS)	75
Updating Setup Utility (BIOS)	75
Determining the BIOS version	75
Preparing for a BIOS update	76
Downloading a BIOS update	76
Installing a BIOS update	76
Backing up, restoring, and recovering	79
Backing up information and creating recovery media	79
Using Windows tools	79
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	79
Restoring and recovery	80
Restoring, resetting, and refreshing using Windows tools	80
Recovering using HP Recovery media	80
Changing the computer boot order	80
Using HP Sure Recover (select products only)	81
Using HP PC Hardware Diagnostics	83
Using HP PC Hardware Diagnostics Windows (select products only)	83
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	83
Accessing HP PC Hardware Diagnostics Windows	83
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support	83
Accessing HP PC Hardware Diagnostics Windows from Support Assistant	84
Downloading HP PC Hardware Diagnostics Windows	84
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	84
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	84
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	84
Installing HP PC Hardware Diagnostics Windows	85
Using HP PC Hardware Diagnostics UEFI	85
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	85
Starting HP PC Hardware Diagnostics UEFI	85
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	86
Downloading the latest HP PC Hardware Diagnostics UEFI version	86
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	86
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	86
Downloading Remote HP PC Hardware Diagnostics UEFI	87
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	87
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	87
Customizing Remote HP PC Hardware Diagnostics UEFI settings	87
Specifications	89
Computer specifications	89
39.6 cm (15.6 in) display specifications	89
Solid-state drive specifications	90
Power cord set requirements	93
Requirements for all countries	93
Requirements for specific countries and regions	93
Recycling	95

Match case Limit results 1 per page

slots

memory card reader

solid-state drive

illustrated

removal and replacement

spare part number

speciﬁcations

spare part country codes

speaker

illustrated

removal

spare part number

spare part numbers

speakers

spare part numbers

speakers, identifying

special keys, using

speciﬁcations

computer

display

hard drive

solid-state drive

static electricity

25, 26, 27

system board

illustrated

removal

spare part number

spare part numbers

system restore point, creating

top cover/keyboard

illustrated

spare part number

spare part numbers

touchpad

illustrated

removal

spare part number

spare part numbers

touchpad buttons

identifying

touchpad cable

spare part number

touchpad light, identifying

touchpad zone, identifying

transporting guidelines

25, 29

traveling with the computer

USB board

illustrated

removal

spare part number

spare part numbers

USB board cable

spare part number

USB port, identifying

USB Type-C port, identifying

USB Type-C SuperSpeed port with HP

Sleep and Charge, identifying

USB Type-C Thunderbolt port with HP

Sleep and Charge, identifying

vent, identifying

7, 13

video, product description

Windows

backup

recovery media

system restore point

Windows application key,

identifying

Windows key, idenitfying

Windows tools, using

wireless antennas

illustrated

spare part number

wireless antennas, identifying

wireless

certiﬁcation

label

WLAN antennas, identifying

WLAN device

WLAN label

WLAN module

spare part number

workstation guidelines

25, 26

Index