HP Pavilion n3402 HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 101

PC Card PCMCIA Problems

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Solving Problems with Your Computer Troubleshooting Techniques • In Windows 98 or Windows ME, run the modem diagnostics: 1. Click Start, Settings, Control Panel. 2. Double-click Modems. 3. Click the Diagnostics tab. 4. Click the port to which your modem is attached. 5. Click More Info. • In Windows Help, use the Modem Troubleshooter. If the modem connection is dropped when transferring large files • There may be static or interference on the phone line. Try connecting later. • If a serial or PC card modem is not working, disable the internal modem. 1. Click Start, Settings, Control Panel. 2. Double-click System. 3. Click the Device Manager tab. 4. Double-click Modem to list the current modem devices. 5. Double-click the internal modem. 6. Select the checkbox "Disable in this hardware profile." PC Card (PCMCIA) Problems If the notebook doesn't recognize a PC Card • Remove and reinsert the PC card. • If the card requires an IRQ, check that there is one available. Look in Device Manager, Properties, Interrupt Request (IRQ). • Check the HP Pavilion Notebook Web site for information about supported PC Cards. • Try the card in another computer. • Reboot the computer. You may also want to test the PC card with diagnostics. See Testing Hardware Operation. Setup Guide 101

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Solving Problems with Your Computer
Troubleshooting Techniques
Setup Guide
101
•
In Windows 98 or Windows ME, run the modem diagnostics:
1.
Click Start, Settings, Control Panel.
2.
Double-click Modems.
3.
Click the Diagnostics tab.
4.
Click the port to which your modem is attached.
5.
Click More Info.
•
In Windows Help, use the Modem Troubleshooter.
If the modem connection is dropped when transferring large files
•
There may be static or interference on the phone line. Try connecting later.
•
If a serial or PC card modem is not working, disable the internal modem.
1.
Click Start, Settings, Control Panel.
2.
Double-click System.
3.
Click the Device Manager tab.
4.
Double-click Modem to list the current modem devices.
5.
Double-click the internal modem.
6.
Select the checkbox “Disable in this hardware profile.”
PC Card (PCMCIA) Problems
If the notebook doesn’t recognize a PC Card
•
Remove and reinsert the PC card.
•
If the card requires an IRQ, check that there is one available. Look in Device
Manager, Properties, Interrupt Request (IRQ).
•
Check the HP Pavilion Notebook Web site for information about supported PC Cards.
•
Try the card in another computer.
•
Reboot the computer.
You may also want to test the PC card with diagnostics. See Testing Hardware
Operation.