HP Pavilion n3402 HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 107
Startup Problems, Suspending and Resuming Problems
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Solving Problems with Your Computer Troubleshooting Techniques Startup Problems If the computer doesn't respond at turn-on • Connect the AC adapter. • Press the blue power button to try turning on the unit. • Use the system-off button to reset the computer. • If you get no response, remove the battery and AC adapter, remove any PC cards, and undock the computer-then plug in the AC adapter and try resetting. • If you still get no response, call HP for assistance. If the computer doesn't boot from battery power • Make sure the battery is properly inserted and fully charged. • Check battery contacts. If available, try another battery. If the computer doesn't boot from the floppy disk drive • Check the boot order in the BIOS Setup utility. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility or Esc to change the boot order temporarily. 3. Open the Boot menu. The default boot order is (1) Hard Drive, (2) Floppy Disk, and (3) CD-ROM/DVD. 4. As the first boot device, select Floppy Disk. 5. Exit the BIOS Setup utility or press Enter to boot from the floppy disk. Suspending and Resuming Problems If the computer takes a long time to resume after being suspended • In Windows 98 and Windows ME, the computer can take a minute or longer to resume when a network card is installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display. As soon as the hardware has been re-initialized, the Windows desktop will appear. Setup Guide 107