HP Pavilion n3402 HP Pavilion Notebook PC N3300 & N3400 Series - Setup Gu - Page 99

Heat Problems, Keyboard, Touch Pad, and Mouse Problems

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Solving Problems with Your Computer Troubleshooting Techniques • In Windows ME, check your disk using error-checking (open My Computer, select the disk you want to scan, click File, click Properties, select the Tools tab, and click Check Now). You may also want to test the hard disk drive with diagnostics. See Testing Hardware Operation. Heat Problems If the computer gets hot • Make sure the air vents are clear. • Note that it is normal for the computer to get warm. DOS games and other programs that drive CPU usage toward 100% can contribute to a temperature increase. Keyboard, Touch Pad, and Mouse Problems If the touch pad is difficult to control • Customize the touch pad by using the Mouse applet in Control Panel (Start, Settings, Control Panel). If the pointing devices don't work • Don't touch the touch pad while booting or resuming. • Reset the computer. If a scroll mouse doesn't work • Suspend or shut down the computer before you attach the scroll mouse, to ensure that the external mouse will be detected properly. If you want to go back to using the touch pad, you must suspend or shut down the computer before you detach the scroll mouse. If the embedded numeric keypad doesn't work • Make sure Num Lock is on. • Don't touch the touch pad while booting or resuming. If a special feature on the PS/2 mouse doesn't work • Make sure you installed any drivers included with the mouse. Setup Guide 99

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Solving Problems with Your Computer
Troubleshooting Techniques
Setup Guide
99
•
In Windows ME, check your disk using error-checking (open My Computer, select
the disk you want to scan, click File, click Properties, select the Tools tab, and click
Check Now).
You may also want to test the hard disk drive with diagnostics. See Testing Hardware
Operation.
Heat Problems
If the computer gets hot
•
Make sure the air vents are clear.
•
Note that it is normal for the computer to get warm. DOS games and other programs
that drive CPU usage toward 100% can contribute to a temperature increase.
Keyboard, Touch Pad, and Mouse Problems
If the touch pad is difficult to control
•
Customize the touch pad by using the Mouse applet in Control Panel (Start, Settings,
Control Panel).
If the pointing devices don’t work
•
Don’t touch the touch pad while booting or resuming.
•
Reset the computer.
If a scroll mouse doesn’t work
•
Suspend or shut down the computer before you attach the scroll mouse, to ensure that
the external mouse will be detected properly.
If you want to go back to using the touch pad, you must suspend or shut down the
computer before you detach the scroll mouse.
If the embedded numeric keypad doesn’t work
•
Make sure Num Lock is on.
•
Don’t touch the touch pad while booting or resuming.
If a special feature on the PS/2 mouse doesn’t work
•
Make sure you installed any drivers included with the mouse.