HP Photosmart 1115 HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 43
error messages
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error messages hp photosmart 1215/1115 color printer LCD Message Problem Solution Some photos are corrupted. Some files are corrupted. Photo is too large. File is too large. Some photos are missing. Photo type is not supported. File type is not supported. The printer detects that one or more files specified in the job are corrupted and cannot be accessed. The file received from the camera via infrared is too large to be processed. One or more photos specified for the job are missing from the card. The file specified for the job is not of a supported file type. • Press OK/Yes. The printer may not print the file or it may not print the file correctly. OR • Press Cancel/No to cancel the print job. OR • If you are printing from a memory card, try saving the file from the memory card to your computer, and then print the file from your computer software. See the Onscreen User's Guide for information about saving photos from your memory card. OR • If a photo is missing, check that you have not accidently deleted the photo from the memory card. Some photos are not on the card. Job was cancelled. Press OK. Some photos are not on the card. Check the DPOF file. Press OK. At the beginning of the print job or during the print job, the printer checks the photo selection and detects that some of the specified photos are missing or have been deleted. Make sure that you have not accidently deleted any photos from the memory card. Print a new index page to see the index numbers associated with each photo. See "printing an index page" on page 27 for more information. Cannot print photos. Cannot print files. Some files specified for the Select another file and restart the print job. print job have errors or are corrupted. If there are more than 10 errors the printer will cancel the print job. File directory structure The inserted memory card is corrupted. is corrupted and cannot be accessed. Card access error. The printer cannot access the files on the memory card. Card may be damaged. The printer cannot access the memory card. • Use another memory card. OR • Reformat the memory card using your digital camera. OR • Copy the files to your computer using your digital camera. 39