HP Photosmart D7400 Basics Guide - Page 37

Support process, Troubleshooting and support

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Troubleshooting and support Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP Photosmart. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP Photosmart 3. Call HP support. Support options and availability vary by device, country/region, and language. For a list of support phone numbers, see the printed documentation that came with the device. Support process 35

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Support process
If you have a problem, follow these steps:
1.
Check the documentation that came with the HP Photosmart.
2.
Visit the HP online support Web site at
www.hp.com/support
. HP online support is available to
all HP customers. It is the fastest source for up-to-date device information and expert assistance
and includes the following features:
•
Fast access to qualified online support specialists
•
Software and driver updates for the HP Photosmart
•
Valuable HP Photosmart and troubleshooting information for common problems
•
Proactive device updates, support alerts, and HP newsgrams that are available when you
register the HP Photosmart
3.
Call HP support. Support options and availability vary by device, country/region, and language.
For a list of support phone numbers, see the printed documentation that came with the device.
Support process
35
Troubleshooting and support