HP Photosmart Premium TouchSmart Web All-in-One Printer - C309 User Guide - Page 113

Solve a problem The wrong measurements are showing in menus on the display Solution: Change the country/region setting. To set the country/region 1. Touch Setup on the display. 2. Touch Preferences. 3. Touch Set Country/Region. 4. Touch the country/region you want to select. NOTE: If the menu option you want is not visible on the screen, touch the up or down arrow to scroll through all the menu options. 5. When prompted, touch Yes to confirm your selection, or touch No to choose another country/region. Cause: You might have selected the incorrect country/region when setting up the product. The country/region you select determines the paper sizes shown on the display. The display shows the wrong language Solution: Change the language setting. To set the language 1. Touch Setup on the display. 2. Touch Preferences. 3. Touch Set Language. 4. Touch the language you want to select. NOTE: If the menu option you want is not visible on the screen, touch the up or down arrow to scroll through all the menu options. 5. When prompted, touch Yes to confirm your selection, or touch No to choose another language. Cause: You might have selected the incorrect language when setting up the product. The registration screen does not appear Solution: You can access the registration (Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Photosmart Premium Web C309 series, and then clicking Product Registration. Cause: The registration screen did not launch automatically. Uninstall and reinstall the software If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then Setup troubleshooting 111