HP Photosmart Premium TouchSmart Web All-in-One Printer - C309 User Guide - Page 152
Power and connection messages, Ink cartridge and printhead messages, Paper orientation error
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Solve a problem Chapter 13 Paper orientation error Solution: Insert paper into the input tray with the short edge forward and the print side down. Slide the paper forward until it stops. Cause: Paper in the input tray was in landscape orientation. Power and connection messages The following is a list of power- and connection-related error messages: • Improper shutdown Improper shutdown Solution: Press the On button to turn the product on and off. Cause: The last time the product was used, it was not turned off properly. If the product is turned off by turning off the switch on a power strip or by using a wall switch, the product can be damaged. Ink cartridge and printhead messages The following is a list of printhead and ink cartridge error messages: • Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem • Ink service capacity warning • Ink system failure • Check ink cartridges • Install printhead and then cartridges • Non-HP cartridge • Original HP ink depleted • Previously used genuine HP cartridge • Printhead appears to be missing or damaged • Printhead problem • Problem with printer preparation • Ink cartridge is missing, incorrectly installed, or not intended for your product 150 Solve a problem