HP ScanJet 7800 Setup and Support Guide - Page 31

Upgraded warranty option, Post-warranty period service and support, Europe, Middle East, and Africa

Page 31 highlights

Service and support HP Technical Support is your easy, fast, and direct Web resource for product assistance, diagnostics, and driver downloads. It is your source for all service and support needs. Receive award-winning assistance 24 hours per day, 7 days a week at www.hp.com/ support. Upgraded warranty option You can select the following upgraded warranty option (available in the U.S. only): Standard Next Day Exchange Post-warranty period service and support After the warranty period of your HP product, you have different options depending on the region where you reside. See Call Options and Service Options for more information. ● Call options Latin America: You can call the Support Center. A fee will be charged. United States and Canada: You can call the Support Center, however there will be a "per incident" fee. ● Service options Latin America: You can repair or return hardware for a fee OR upgrade replacement for a fee. United States: You can replace hardware for a fee OR upgrade for a fee. Canada: You can repair or return hardware, and for a fee have a 3 to 5 day turnaround time. Any customer will have access to HP Technical Support at www.hp.com/support for 3 years. Europe, Middle East, and Africa Names and addresses of the HP entities which grant HP's Limited Warranty (manufacturer's warranty) in your country are as follows. Setup and Support Guide 29

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Service and support
HP Technical Support is your easy, fast, and direct Web resource for product assistance,
diagnostics, and driver downloads. It is your source for all service and support needs.
Receive award-winning assistance 24 hours per day, 7 days a week at www.hp.com/
support.
Upgraded warranty option
You can select the following upgraded warranty option (available in the U.S. only):
Standard Next Day Exchange
Post-warranty period service and support
After the warranty period of your HP product, you have different options depending on
the region where you reside. See Call Options and Service Options for more information.
Call options
Latin America: You can call the Support Center. A fee will be charged.
United States and Canada: You can call the Support Center, however there will be
a "per incident" fee.
Service options
Latin America: You can repair or return hardware for a fee OR upgrade replacement
for a fee.
United States: You can replace hardware for a fee OR upgrade for a fee.
Canada: You can repair or return hardware, and for a fee have a 3 to 5 day
turnaround time.
Any customer will have access to HP Technical Support at www.hp.com/support for
3 years.
Europe, Middle East, and Africa
Names and addresses of the HP entities which grant HP's Limited Warranty
(manufacturer's warranty) in your country are as follows.
Setup and Support Guide
29