HP ScanJet Enterprise Flow 5000 User Guide - Page 4

HP Scanner Tools Utility Maintenance tab, Care and maintenance, Troubleshooting

Page 4 highlights

Scan long or extra-long documents 23 Scan to cloud ...23 Faster scanning with hardware compression 24 Filter out color from a document (color dropout 24 Automatically detect page size 25 Automatically crop scanned image 25 Automatically crop or pad scanned image to selected page size 25 Automatically detect color ...26 Scan using text-enhanced black and white mode 26 Detect multi-feeds ...26 4 Care and maintenance ...29 HP Scanner Tools Utility Maintenance tab 29 Order maintenance and scanning supplies 29 Clean the scanning strips ...30 Clean the paper path ...32 Clean the rollers ...33 Replace the rollers ...36 5 Troubleshooting ...41 Scanner errors ...42 Basic troubleshooting tips ...43 Scanner installation troubleshooting 44 Check the cables ...44 Uninstall and then reinstall the HP Scanjet drivers and tools 44 Scanner initialization or hardware problems 46 Check the USB connection 46 Check that the scanner has power 47 Reset the scanner ...47 The scanner has stopped working correctly 47 Scanner operation problems ...49 Scanner will not turn on 49 Scanner keeps turning off 49 The LCD is having display issues or scanner buttons are not working as expected 50 Scanner does not scan right away 50 Scanner scans only one side of a two-sided page 50 Scanned pages are missing at the scan destination 50 Scanned image is fuzzy 51 Scanned pages are out of order at the scan destination 51 Optimize scanning and task speeds 51 The scan is completely black or completely white 52 iv ENWW

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Scan long or extra-long documents
...........................................................................................
23
Scan to cloud
........................................................................................................................
23
Faster scanning with hardware compression
..............................................................................
24
Filter out color from a document (color dropout)
.........................................................................
24
Automatically detect page size
................................................................................................
25
Automatically crop scanned image
...........................................................................................
25
Automatically crop or pad scanned image to selected page size
.................................................
25
Automatically detect color
.......................................................................................................
26
Scan using text-enhanced black and white mode
.......................................................................
26
Detect multi-feeds
...................................................................................................................
26
4
Care and maintenance
....................................................................................................
29
HP Scanner Tools Utility Maintenance tab
.................................................................................
29
Order maintenance and scanning supplies
................................................................................
29
Clean the scanning strips
........................................................................................................
30
Clean the paper path
.............................................................................................................
32
Clean the rollers
....................................................................................................................
33
Replace the rollers
..................................................................................................................
36
5
Troubleshooting
..............................................................................................................
41
Scanner errors
.......................................................................................................................
42
Basic troubleshooting tips
........................................................................................................
43
Scanner installation troubleshooting
.........................................................................................
44
Check the cables
.....................................................................................................
44
Uninstall and then reinstall the HP Scanjet drivers and tools
..........................................
44
Scanner initialization or hardware problems
.............................................................................
46
Check the USB connection
.......................................................................................
46
Check that the scanner has power
.............................................................................
47
Reset the scanner
....................................................................................................
47
The scanner has stopped working correctly
................................................................
47
Scanner operation problems
....................................................................................................
49
Scanner will not turn on
...........................................................................................
49
Scanner keeps turning off
.........................................................................................
49
The LCD is having display issues or scanner buttons are not working as expected
...........
50
Scanner does not scan right away
.............................................................................
50
Scanner scans only one side of a two-sided page
.......................................................
50
Scanned pages are missing at the scan destination
.....................................................
50
Scanned image is fuzzy
...........................................................................................
51
Scanned pages are out of order at the scan destination
...............................................
51
Optimize scanning and task speeds
..........................................................................
51
The scan is completely black or completely white
........................................................
52
iv
ENWW