HP TouchSmart 610-1150xt Getting Started (For 3D Models Only) - Page 32

Power

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Symptom Possible solution Computer seems to be locked up and is not responding. Use the Windows Task Manager to close any programs not responding, or restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Tap Start Task Manager. 3. Tap the program that is not responding, and then tap End Task. If closing programs does not work, restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. Tap the Arrow button next to the red Shut Down button, and then tap Restart. Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and then press the Power button to restart the computer. Error message: Invalid system disk or NonSystem disk or Disk error. When drive activity stops, remove the disc, and then press the spacebar on the keyboard. The computer should start up. Power Symptom Possible solution Computer does not turn off when the Power button is pressed. Press and hold the Power button until the computer turns off. Check Power Settings. Computer shuts down automatically. ● The computer might be in an exceedingly hot environment. Let it cool down. ● Ensure that computer air vents are not blocked and that the internal fan is running - see Keeping the computer free of dust, dirt, and heat on page 40. (Your computer might not have an internal fan.) 28 Chapter 5 Troubleshooting, maintenance, and frequently asked questions Getting Started

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Symptom
Possible solution
Computer seems
to be locked up
and is not
responding.
Use the Windows Task Manager to close any programs not responding, or restart the
computer:
1.
Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2.
Tap
Start Task Manager
.
3.
Tap the program that is not responding, and then tap
End Task
.
If closing programs does not work, restart the computer:
1.
Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2.
Tap the
Arrow
button next to the red Shut Down button, and then tap
Restart
.
Or
, press and hold the Power button on the computer for 5 or more seconds to turn off
the computer, and then press the Power button to restart the computer.
Error message:
Invalid system
disk or Non-
System disk or
Disk error.
When drive activity stops, remove the disc, and then press the spacebar on the keyboard.
The computer should start up.
Power
Symptom
Possible solution
Computer does
not turn off when
the Power button
is pressed.
Press and hold the Power button until the computer turns off. Check Power Settings.
Computer shuts
down
automatically.
●
The computer might be in an exceedingly hot environment. Let it cool down.
●
Ensure that computer air vents are not blocked and that the internal fan is running —
see
Keeping the computer free of dust, dirt, and heat
on page
40. (Your computer
might not have an internal fan.)
28
Chapter 5
Troubleshooting, maintenance, and frequently asked questions
Getting Started