HP Workstation x1000 hp workstation x1000 - technical reference guide - Page 106

running e-Diagtools from a CD-ROM

Page 106 highlights

NOTE NOTE NOTE pre-boot diagnostics and BIOS errors running e-Diagtools If this does not work, it probably means that the Utility Partition has been disabled. Try running e-Diagtools from a CD-ROM instead. Alternatively, you can recreate the Utility Partition and restore your operating system. For more information, refer to the following Web address: www.hp.com/desktops/diagtools 4. Select the option to run e-Diagtools. Depending on your BIOS configuration, you may have to reboot the workstation. Changes are made automatically and are restored to the original values when you exit e-Diagtools. You cannot move from one option to another. Once you have selected an option, you have to exit, reboot your system and run e-Diagtools. running e-Diagtools from a CD-ROM Only the Utility Partition version of e-Diagtools supports the full range of e-features. When you run e-Diagtools from a CD-ROM you will not be able to send the Support Ticket via e-mail or to update the BIOS. prerequisites Before you run e-Diagtools from a CD-ROM, ensure that the following are correctly configured in the computer's BIOS Setup program: • No operating system is specified, which means that: - if the Main or Advanced menu has an item Plug and Play OS, set it to No - if the Main or Advanced menu has an item to select the operating system, set it to Other. • All Hardware Protection items in the Security menu are set to Enabled or Unlocked. 106 Chapter 4

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pre-boot diagnostics and BIOS errors
running e-Diagtools
Chapter 4
106
NOTE
If this does not work, it probably means that the Utility Partition has
been disabled. Try running e-Diagtools from a CD-ROM instead.
Alternatively, you can recreate the Utility Partition and restore your
operating system. For more information, refer to the following Web
address:
www.hp.com/desktops/diagtools
4. Select the option to run e-Diagtools. Depending on your BIOS
configuration, you may have to reboot the workstation. Changes are
made automatically and are restored to the original values when you
exit e-Diagtools.
NOTE
You cannot move from one option to another. Once you have selected an
option, you have to exit, reboot your system and run e-Diagtools.
running e-Diagtools from a CD-ROM
NOTE
Only the Utility Partition version of e-Diagtools supports the full range
of e-features. When you run e-Diagtools from a CD-ROM you will not be
able to send the Support Ticket via e-mail or to update the BIOS.
prerequisites
Before you run e-Diagtools from a CD-ROM, ensure that the following
are correctly configured in the computer’s BIOS Setup program:
No operating system is specified, which means that:
— if the
Main
or
Advanced
menu has an item
Plug and Play OS
, set
it to
No
— if the
Main
or
Advanced
menu has an item to select the operating
system, set it to
Other
.
All
Hardware Protection
items in the
Security
menu are set to
Enabled
or
Unlocked
.