HP Workstation x1000 hp workstation x1000 - technical reference guide - Page 99

pre-boot audio signal and beeps

Page 99 highlights

NOTE pre-boot diagnostics and BIOS errors pre-boot audio signal and beeps pre-boot audio signal and beeps Pre-boot diagnostics are not provided on all HP workstations. The pre-boot audio signal can be used to identify the hardware component that needs troubleshooting or replacement: • The modulated audio signal can be interpreted by a support provider equipped with the Virtual Call Assistant. (For more information about the Virtual Call Assistant, refer to the Virtual Call Assistant User's Guide, available on your HP workstation's support web site: www.hp.com/workstations/support • The distinct beeps from a beep code that you can interpret using the following table: Table 4-1 Pre-boot Beep Codes Problem If there is a buzzing sound: • If you push the power button for more than 5 seconds, this is normal; there is no error. • The power button may be stuck. If there is no buzzing sound, the computer has no power. This could mean: • Computer is not plugged in • Power supply failure • System board failure. Absent or incorrectly connected processor Power supply in protected mode Memory failure Video controller failure PCI device initialization failure Number of Beeps 1 2 3 4 5 Chapter 4 99

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pre-boot diagnostics and BIOS errors
pre-boot audio signal and beeps
Chapter 4
99
pre-boot audio signal and beeps
NOTE
Pre-boot diagnostics are not provided on all HP workstations.
The
pre-boot
audio
signal
can
be
used
to
identify
the
hardware
component that needs troubleshooting or replacement:
The modulated audio signal can be interpreted by a support provider
equipped with the Virtual Call Assistant. (For more information
about the Virtual Call Assistant, refer to the
Virtual Call Assistant
User’s Guide
, available on your HP workstation’s support web site:
www.hp.com/workstations/support
The distinct beeps from a beep code that you can interpret using the
following table:
Table 4-1
Pre-boot Beep Codes
Problem
Number of Beeps
If there is a buzzing sound:
If you push the power button for more than 5
seconds, this is normal; there is no error.
The power button may be stuck.
If there is no buzzing sound, the computer has no
power. This could mean:
Computer is not plugged in
Power supply failure
System board failure.
Absent or incorrectly connected processor
1
Power supply in protected mode
2
Memory failure
3
Video controller failure
4
PCI device initialization failure
5