HP Z3200ps HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [En - Page 40

Print-quality issues The whole image is blurry or grainy 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2. Check that you are printing on the correct side of the paper. 3. Check that you are using appropriate print-quality settings (see Printing on page 19). In some cases, you can overcome a print-quality problem merely by selecting a higher print-quality level. For instance, if you have set the Print Quality slider to Speed, try setting it to Quality; if you have already set it to Quality, try selecting custom options and then More Passes. If you change the print-quality settings, you may wish to reprint your job at this point in case the problem has been solved. 4. If you are using gloss enhancer, you can reduce grain by turning off or reducing the amount of gloss enhancer; see Using your printer. This can reduce the gloss quality of the image; if you notice any problem, see Using your printer. 5. Try aligning the printheads. See Using your printer. After alignment, you may wish to reprint your job in case the problem has been solved. 6. Go to the front panel and press the View loaded paper key to see the paper advance calibration status. If the status is RECOMMENDED, you should perform paper advance calibration: see Using your printer. If the problem persists despite all the above actions, contact your customer service representative for further support. 36 Chapter 9 Troubleshooting print-quality issues ENWW