HP Z3200ps HP Designjet Z3200 Photo Printer Series - Quick Reference Guide [En - Page 45

Front-panel errors Table 10-1 Text messages (continued) Message Recommendation IO error Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 43. IO warning Paper advance calibration pending Try again; if the problem persists, contact HP Support. See Contact HP Support on page 43. Perform paper advance calibration. See Using your printer. Paper too small to print paper advance calibration Unload paper and load larger paper. Paper too small to scan paper advance calibration Unload paper and load larger paper. Printhead alignment error: paper too small Replace [color] cartridge Unload paper and load larger paper. Replace the cartridge. See Using your printer. Reseat [color] cartridge Remove and reinsert the same cartridge. See Using your printer. Update: failed. Invalid file Make sure that you have selected the correct firmware update file. Then try again to perform the update. Table 10-2 Numerical error codes Error code Recommendation 52:01 The printer needs internal cleaning. See Using your printer. If the problem persists, contact HP Support. See Contact HP Support on page 43. 61:01 The file format is wrong and the printer cannot process the job. Check the graphic language setting of your printer (see Using your printer). If you are sending PostScript from Mac OS over a USB connection, select ASCII encoding in both the driver and the application. Check for the latest firmware and driver releases. 62, 63, 64, 65, 67 Check that the printer cables are well connected and the USB cable is of good quality. Try again to print the same file. Make sure you are using the correct driver for your printer. Update your printer's firmware. See Update the firmware on page 27. ENWW 41