HP iPAQ 912c HP iPAQ 900 Business Messenger Series - Product Guide (Version 2) - Page 150

My HP iPAQ was connected while I was installing WMDC.

Page 150 highlights

Why does the HP iPAQ operate slowly sometimes? You should have at least 1.5 to 2 MB of free memory space on your HP iPAQ so that the device operates efficiently. To check the free memory space, tap Start > Settings > System > Memory. Remember to delete or transfer old e-mail messages and pictures on your HP iPAQ to free available memory space. If you have many applications running on your HP iPAQ, close some applications to free memory. For more information, see Open and close programs on page 16 and Install and remove programs on page 15. I have trouble charging my battery. What should I do? If you have trouble charging your battery, please perform the following checks: ● Is the battery charger correctly plugged into the mini-USB connector on the HP iPAQ? To know more about charging the battery, see Step 3: Charge the battery on page 9 ● Is the power cord of the charger damaged? ● Is the battery charging slowly? If yes, set the HP iPAQ to Fast Charge. To know more, see Power on page 116. ● Is the battery very old? If yes, replace with a new battery and try again. I am unable to synchronize my HP iPAQ with my computer. What should I do? To use the ActiveSync feature with Windows XP, upgrade your computer to the latest version of ActiveSync. It is recommended to use ActiveSync 4.5 or a higher version. To use the WMDC feature with Windows Vista, upgrade your computer to the latest version of WMDC. It is recommended to use WMDC 6.1 or a higher version. Visit http://www.microsoft.com/downloads for the latest versions. Which factors degrade the GPS signal and affect accuracy? The GPS signal slows down when: ● It reflects off objects such as tall buildings or large rock surfaces before reaching the receiver. Performance is impacted when the HP iPAQ is used inside vehicles having thermal glass windshields. The thermally shielded glass blocks the GPS signal from reaching the HP iPAQ. ● You are indoors, underwater, or underground. ● You are running multiple applications while connecting. My HP iPAQ was connected while I was installing WMDC. But, WMDC does not launch even after installation? In some cases after an upgrade, you will need to disconnect and reconnect the HP iPAQ for WMDC to launch. 138 Chapter 20 Frequently Asked Questions

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Why does the HP iPAQ operate slowly sometimes?
You should have at least 1.5 to 2 MB of free memory space on your HP iPAQ so that the device
operates efficiently. To check the free memory space, tap
Start
>
Settings
>
System
>
Memory
.
Remember to delete or transfer old e-mail messages and pictures on your HP iPAQ to free available
memory space. If you have many applications running on your HP iPAQ, close some applications to
free memory. For more information, see
Open and close programs
on page
16
and
Install and remove
programs
on page
15
.
I have trouble charging my battery. What should I do?
If you have trouble charging your battery, please perform the following checks:
Is the battery charger correctly plugged into the mini-USB connector on the HP iPAQ? To know
more about charging the battery, see
Step 3: Charge the battery
on page
9
Is the power cord of the charger damaged?
Is the battery charging slowly? If yes, set the HP iPAQ to
Fast Charge
. To know more, see
Power
on page
116
.
Is the battery very old? If yes, replace with a new battery and try again.
I am unable to synchronize my HP iPAQ with my
computer. What should I do?
To use the ActiveSync feature with Windows XP, upgrade your computer to the latest version of
ActiveSync. It is recommended to use ActiveSync 4.5 or a higher version.
To use the WMDC feature with Windows Vista, upgrade your computer to the latest version of
WMDC. It is recommended to use WMDC 6.1 or a higher version.
Visit
downloads
for the latest versions.
Which factors degrade the GPS signal and affect
accuracy?
The GPS signal slows down when:
It reflects off objects such as tall buildings or large rock surfaces before reaching the receiver.
Performance is impacted when the HP iPAQ is used inside vehicles having thermal glass
windshields. The thermally shielded glass blocks the GPS signal from reaching the HP iPAQ.
You are indoors, underwater, or underground.
You are running multiple applications while connecting.
My HP iPAQ was connected while I was installing WMDC.
But, WMDC does not launch even after installation?
In some cases after an upgrade, you will need to disconnect and reconnect the HP iPAQ for WMDC
to launch.
138
Chapter 20
Frequently Asked Questions