HP iPAQ 912c HP iPAQ 900 Business Messenger Series - Product Guide (Version 2) - Page 64

Wireless synchronization cost saving tips, Troubleshoot synchronization issues

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Wireless synchronization cost saving tips How you manage the cost of synchronizing without wires from your HP iPAQ depends on your priorities. To Reduce network connection or data transfer costs Extend battery life Keep your information up to date Do this Increase the time between scheduled synchronizations, or synchronize manually. Check the details of your rate plan. Schedule synchronization less frequently or synchronize manually. During periods of high mail volume, schedule synchronization at regular but frequent intervals. During periods of low mail volume, schedule synchronization as items arrive. NOTE: The HP iPAQ power-down timer is reset each time you synchronize. If you schedule a synchronization interval that is smaller than the time interval set for the HP iPAQ to automatically power down, the HP iPAQ never turns off to save battery power. Troubleshoot synchronization issues Following is a list of symptoms that might indicate synchronization issues for Windows Vista: ● WMDC does not launch even after installation. Following is a list of symptoms that might indicate synchronization issues for Windows XP: ● No ActiveSync tone plays (or a gray icon displays), and there is no activity in the ActiveSync window on your computer. ● ActiveSync tone plays, and the ActiveSync icon on your computer changes to a green icon. The Retrieving settings message displays on your computer, but the ActiveSync connection drops prior to establishing the partnership. swirling ● ActiveSync is searching for a connection but cannot establish one. (The your computer continues to spin.) green icon on ● Synchronization has been established between your HP iPAQ and computer but connection is dropped. (The green icon on your computer stops spinning and grays out.) ● Firewall or other network protection software message box is displayed for ActiveSync to access the network or Internet. 52 Chapter 9 Synchronization

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Wireless synchronization cost saving tips
How you manage the cost of synchronizing without wires from your HP iPAQ depends on your
priorities.
To
Do this
Reduce network connection or data transfer costs
Increase the time between scheduled synchronizations, or
synchronize manually. Check the details of your rate plan.
Extend battery life
Schedule synchronization less frequently or synchronize
manually.
Keep your information up to date
During periods of high mail volume, schedule
synchronization at regular but frequent intervals. During
periods of low mail volume, schedule synchronization as
items arrive.
NOTE:
The HP iPAQ power-down timer is reset each time you synchronize. If you schedule a
synchronization interval that is smaller than the time interval set for the HP iPAQ to automatically
power down, the HP iPAQ never turns off to save battery power.
Troubleshoot synchronization issues
Following is a list of symptoms that might indicate synchronization issues for Windows Vista:
●
WMDC does not launch even after installation.
Following is a list of symptoms that might indicate synchronization issues for Windows XP:
●
No
ActiveSync
tone plays (or a
gray icon displays), and there is no activity in the
ActiveSync
window on your computer.
●
ActiveSync
tone plays, and the
ActiveSync
icon on your computer changes to a
swirling
green icon. The
Retrieving settings
message displays on your computer, but the
ActiveSync
connection drops prior to establishing the partnership.
●
ActiveSync
is searching for a connection but cannot establish one. (The
green icon on
your computer continues to spin.)
●
Synchronization has been established between your HP iPAQ and computer but connection is
dropped. (The
green icon on your computer stops spinning and grays out.)
●
Firewall or other network protection software message box is displayed for
ActiveSync
to
access the network or Internet.
52
Chapter 9
Synchronization