IBM 8668 Hardware Maintenance Manual - Page 123

Error symptoms, Tape Cartridge, if user executed the Read/Write Tape Drive test

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Error Code/Symptom 217-198-XXX (Could Not Establish Drive Parameters) 264-XXX-0NN (Failed Tape Drive test) 264-XXX-999 (Errors on multiple tape drives, see error text for more info) 301-XXX-000 (Failed Keyboard test) 405-XXX-000 (Failed Ethernet test on controller on the System Board) 405-XXX-00N (Failed Ethernet test on adapter in PCI slot N) 415-XXX-000 (Failed Modem test) FRU/Action 1. Check cable and termination 2. SCSI Backplane 3. Fixed Disk 1. Tape Cartridge, if user executed the Read/Write Tape Drive test (XXX = 256) 2. SCSI or Power Cable connected to tape drive with SCSI ID NN. 3. Tape Drive with SCSI ID NN (Refer to the Help and Service Information appendix of the tape drive's User Guide). 4. System Board or SCSI Controller. (Run SCSI Controller Diagnostic to determine if the SCSI bus is functioning properly.) 1. See error messages/text in the PC Doctor error log for detailed information on each individual tape drive error. 1. Keyboard 1. Verify that Ethernet is not disabled in BIOS. 2. System Board 1. Adapter in PCI slot N. 2. System Board 1. Cable 2. Modem Note: Ensure modem is present and attached to server. 3. System Board Error symptoms Error Symptom CD is not working properly. CD-ROM drive tray is not working. (The server must be powered-on.) CD-ROM drive is not recognized. Power switch does not work and reset button does work. FRU/Action 1. Clean the CD. 2. Run CD-ROM Diagnostic 3. CD-ROM Drive 1. Insert the end of a paper clip into the manual tray-release opening. 2. Run CD-ROM Diagnostic 3. CD-ROM Drive 1. Run Configuration/Setup, enable primary IDE channel. 2. Check cables and jumpers. 3. Check for correct device driver. 4. System Board 5. Run CD-ROM diagnostics 6. CD-ROM Drive 1. Verify that the power-on control jumper on J23 extension cable is on pins 1 and 2. 2. Power Switch Assembly 3. System Board Symptom-to-FRU index 115

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Error Code/Symptom
FRU/Action
217-198-XXX
(Could Not Establish Drive
Parameters)
1.
Check cable and termination
2.
SCSI Backplane
3.
Fixed Disk
264-XXX-0NN
(Failed Tape Drive test)
1.
Tape Cartridge, if user executed the Read/Write Tape Drive test
(XXX = 256)
2.
SCSI or Power Cable connected to tape drive with SCSI ID NN.
3.
Tape Drive with SCSI ID NN (Refer to the Help and Service
Information appendix of the tape drive’s User Guide).
4.
System Board or SCSI Controller. (Run SCSI Controller Diagnostic
to determine if the SCSI bus is functioning properly.)
264-XXX-999
(Errors on multiple tape
drives, see error text for more info)
1.
See error messages/text in the PC Doctor error log for detailed
information on each individual tape drive error.
301-XXX-000
(Failed Keyboard test)
1.
Keyboard
405-XXX-000
(Failed Ethernet test on
controller on the System Board)
1.
Verify that Ethernet is not disabled in BIOS.
2.
System Board
405-XXX-00N
(Failed Ethernet test on
adapter in PCI slot N)
1.
Adapter in PCI slot N.
2.
System Board
415-XXX-000
(Failed Modem test)
1.
Cable
2.
Modem
Note:
Ensure modem is present and attached to server.
3.
System Board
Error symptoms
Error Symptom
FRU/Action
CD is not working properly.
1.
Clean the CD.
2.
Run CD-ROM Diagnostic
3.
CD-ROM Drive
CD-ROM drive tray is not working.
(The
server must be powered-on.)
1.
Insert the end of a paper clip into the manual tray-release
opening.
2.
Run CD-ROM Diagnostic
3.
CD-ROM Drive
CD-ROM drive is not recognized.
1.
Run Configuration/Setup, enable primary IDE channel.
2.
Check cables and jumpers.
3.
Check for correct device driver.
4.
System Board
5.
Run CD-ROM diagnostics
6.
CD-ROM Drive
Power switch does not work and reset
button does work.
1.
Verify that the power-on control jumper on J23 extension cable is
on pins 1 and 2.
2.
Power Switch Assembly
3.
System Board
Symptom-to-FRU index
115