IBM 8668 Hardware Maintenance Manual - Page 22

Error logs, Log viewing from Configuration/Setup, Log viewing from diagnostic programs

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Error logs The POST error log contains the three most recent error codes and messages that the system generated during POST. The system error log contains all messages issued during POST and system status messages from the integrated system management processor. Note: It is possible during power-on that some system error log entries may contain a date of 01/01/1990 with a time of 00:00:00. These entries occur prior to the ISMP clock being initialized and may be ignored. You can view the contents of the error logs from the Configuration/Setup Utility program or from the diagnostic programs. Log viewing from Configuration/Setup To view the contents of the error log from the Configuration/Setup Utility, start the Configuration/Setup Utility program; then, select Error Logs from the main menu. See "Starting the Configuration/Setup Utility program" on page 23 for more information. Log viewing from diagnostic programs To view the contents of the error log from the diagnostic programs, start the diagnostic programs; select Hardware Info from the top of the diagnostic programs screen; select System Error Log from the list that appears; then, follow the instructions on the screen. See "Starting the diagnostic programs" on page 16 for more information. SCSI messages (some models) If you receive a SCSI error message while using the SCSISelect Utility, use the following list to determine the possible cause of the error and what action to take. Note: If your system does not have a hard disk drive, ignore any message that indicates that the BIOS code is not installed. One or more of the following might be causing the problem. v A failing SCSI device (adapter or drive) v An improper SCSI configuration v Duplicate SCSI IDs in the same SCSI chain v An improperly installed SCSI terminator v A defective SCSI terminator v An improperly installed cable v A defective cable To solve the problem, verify that: v The external SCSI devices are turned on. External SCSI devices must be turned on before the server. v The cables for all external SCSI devices are connected correctly. v The last device in each SCSI chain is terminated properly. v The SCSI devices are configured correctly. If the above items are correct, run the diagnostic programs to obtain additional information about the failing device. If the error remains or recurs, call for service. 14 Hardware Maintenance Manual: xSeries 232, Type 8668

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Error logs
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The system error log contains all messages
issued during POST and system status messages from the integrated system
management processor.
Note:
It is possible during power-on that some system error log entries may
contain a date of 01/01/1990 with a time of 00:00:00. These entries occur
prior to the ISMP clock being initialized and may be ignored.
You can view the contents of the error logs from the Configuration/Setup Utility
program or from the diagnostic programs.
Log viewing from Configuration/Setup
To view the contents of the error log from the Configuration/Setup Utility, start the
Configuration/Setup Utility program; then, select
Error Logs
from the main menu.
See “Starting the Configuration/Setup Utility program” on page 23 for more
information.
Log viewing from diagnostic programs
To view the contents of the error log from the diagnostic programs, start the
diagnostic programs; select
Hardware Info
from the top of the diagnostic
programs screen; select
System Error Log
from the list that appears; then, follow
the instructions on the screen. See “Starting the diagnostic programs” on page 16
for more information.
SCSI messages (some models)
If you receive a SCSI error message while using the SCSISelect Utility, use the
following list to determine the possible cause of the error and what action to take.
Note:
If your system does not have a hard disk drive, ignore any message that
indicates that the BIOS code is not installed.
One or more of the following might be causing the problem.
v
A failing SCSI device (adapter or drive)
v
An improper SCSI configuration
v
Duplicate SCSI IDs in the same SCSI chain
v
An improperly installed SCSI terminator
v
A defective SCSI terminator
v
An improperly installed cable
v
A defective cable
To solve the problem, verify that:
v
The external SCSI devices are turned on. External SCSI devices must be turned
on
before
the server.
v
The cables for all external SCSI devices are connected correctly.
v
The last device in each SCSI chain is terminated properly.
v
The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain additional
information about the failing device. If the error remains or recurs, call for service.
14
Hardware Maintenance Manual: xSeries 232, Type 8668