IBM 8835 Hardware Maintenance Manual - Page 24

Checkout, procedure

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4. If the server is suspended and no error message is displayed, see "Error symptoms" on page 78 and "Undetermined problems" on page 91. 5. For information about power-supply problems, see "Power checkout" on page 24 and Chapter 7, "Symptom-to-FRU index," on page 73 6. For safety information, see "Safety information" on page 101. 7. For intermittent problems, check the error log; see "POST error messages" on page 16 and "Diagnostic programs and error messages" on page 16. Checkout procedure Complete the following steps to perform the checkout procedure. 001 IS THE SERVER PART OF A CLUSTER? YES. Schedule maintenance with the customer. Shut down all servers related to the cluster. Run the storage test. NO. Go to step 002 . 002 IF THE SERVER IS NOT PART OF A CLUSTER: 1. Turn off the server and all external devices. 2. Check all cables and power cords. 3. Set all display controls to the middle position. 4. Turn on all external devices. 5. Turn on the server. 6. Record any POST error messages that are displayed on the screen. If an error is displayed, look up the first error in the "POST error codes" on page 84. 7. Check the System Error log. If an error was recorded by the server, see Chapter 7, "Symptom-to-FRU index," on page 73. 8. Start the diagnostic programs. See "Diagnostic programs and error messages" on page 16. 9. Check for the following responses: a. One beep b. Readable instructions or the main menu 003 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES? NO. Find the failure symptom in Chapter 7, "Symptom-to-FRU index," on page 73. YES. Run the diagnostic programs. If necessary, see "Diagnostic programs and error messages" on page 16. If you receive an error, see Chapter 7, "Symptom-to-FRU index," on page 73. If the diagnostics were completed successfully and you still suspect a problem, see "Undetermined problems" on page 91. 14 325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide Eserver

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4.
If
the
server
is
suspended
and
no
error
message
is
displayed,
see
“Error
symptoms”
on
page
78
and
“Undetermined
problems”
on
page
91.
5.
For
information
about
power-supply
problems,
see
“Power
checkout”
on
page
24
and
Chapter
7,
“Symptom-to-FRU
index,”
on
page
73
6.
For
safety
information,
see
“Safety
information”
on
page
101.
7.
For
intermittent
problems,
check
the
error
log;
see
“POST
error
messages”
on
page
16
and
“Diagnostic
programs
and
error
messages”
on
page
16.
Checkout
procedure
Complete
the
following
steps
to
perform
the
checkout
procedure.
±001²
IS
THE
SERVER
PART
OF
A
CLUSTER?
YES.
Schedule
maintenance
with
the
customer.
Shut
down
all
servers
related
to
the
cluster.
Run
the
storage
test.
NO.
Go
to
step
±002²
.
±002²
IF
THE
SERVER
IS
NOT
PART
OF
A
CLUSTER:
1.
Turn
off
the
server
and
all
external
devices.
2.
Check
all
cables
and
power
cords.
3.
Set
all
display
controls
to
the
middle
position.
4.
Turn
on
all
external
devices.
5.
Turn
on
the
server.
6.
Record
any
POST
error
messages
that
are
displayed
on
the
screen.
If
an
error
is
displayed,
look
up
the
first
error
in
the
“POST
error
codes”
on
page
84.
7.
Check
the
System
Error
log.
If
an
error
was
recorded
by
the
server,
see
Chapter
7,
“Symptom-to-FRU
index,”
on
page
73.
8.
Start
the
diagnostic
programs.
See
“Diagnostic
programs
and
error
messages”
on
page
16.
9.
Check
for
the
following
responses:
a.
One
beep
b.
Readable
instructions
or
the
main
menu
±003²
DID
YOU
RECEIVE
BOTH
OF
THE
CORRECT
RESPONSES?
NO.
Find
the
failure
symptom
in
Chapter
7,
“Symptom-to-FRU
index,”
on
page
73.
YES.
Run
the
diagnostic
programs.
If
necessary,
see
“Diagnostic
programs
and
error
messages”
on
page
16.
If
you
receive
an
error,
see
Chapter
7,
“Symptom-to-FRU
index,”
on
page
73.
If
the
diagnostics
were
completed
successfully
and
you
still
suspect
a
problem,
see
“Undetermined
problems”
on
page
91.
14
Eserver
325
Type
8835:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide