IBM 8835 Hardware Maintenance Manual - Page 86

Diagnostic, error, codes

Page 86 highlights

Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a FRU. The description for these error codes are: 000 The test passed. 195 The Esc key was pressed to stop the test. 197 Warning; a hardware failure might not have occurred. For all error codes, replace the FRU or take the action indicated. Note: See "System" on page 94 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 001-250-000 (Failed system board ECC) v System board 001-250-001 (Failed system board ECC) v System board 001-XXX-000 (Failed core tests) v System board 001-XXX-001 (Failed core tests) v System board 005-XXX-000 (Failed video test) 1. Video adapter (if installed) 2. System board 011-XXX-000 (Failed COM1 serial port test) 1. Check loopback plug connected to externalized serial port. 2. Check cable from externalized port to system board. 3. System board. 011-XXX-001 (Failed COM2 serial port test) 1. Check loopback plug connected to externalized serial port. 2. Check cable from externalized port to system board. 3. System board. 014-XXX-000 (Failed parallel port test) v System board 015-XXX-001 1. System board (USB interface not found, board damaged) 015-XXX-015 (Failed USB external loopback test) 1. Make sure the parallel port is not disabled. 2. Run the USB external loopback test again. 3. System board. 015-XXX-198 (Remote Supervisor Adapter II installed or USB device connected during USB test) 1. If Remote Supervisor Adapter II is installed as an option, remove it and rerun test. Note: If Remote Supervisor Adapter II is present as a standard installation, do not remove it; the test cannot be run. 2. Remove USB devices and rerun test. 3. System board. 020-XXX-000 (Failed PCI interface test) v System board 030-XXX-00N (Failed SCSI interface test) v If N=0, system board; if N>0, SCSI adapter in slot N. 76 325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide Eserver

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Diagnostic
error
codes
Note:
In
the
following
error
codes,
if
XXX
is
000
,
195
,
or
197
,
do
not
replace
a
FRU.
The
description
for
these
error
codes
are:
000
The
test
passed.
195
The
Esc
key
was
pressed
to
stop
the
test.
197
Warning;
a
hardware
failure
might
not
have
occurred.
For
all
error
codes,
replace
the
FRU
or
take
the
action
indicated.
Note:
See
“System”
on
page
94
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
001-250-000
(Failed
system
board
ECC)
v
System
board
001-250-001
(Failed
system
board
ECC)
v
System
board
001-XXX-000
(Failed
core
tests)
v
System
board
001-XXX-001
(Failed
core
tests)
v
System
board
005-XXX-000
(Failed
video
test)
1.
Video
adapter
(if
installed)
2.
System
board
011-XXX-000
(Failed
COM1
serial
port
test)
1.
Check
loopback
plug
connected
to
externalized
serial
port.
2.
Check
cable
from
externalized
port
to
system
board.
3.
System
board.
011-XXX-001
(Failed
COM2
serial
port
test)
1.
Check
loopback
plug
connected
to
externalized
serial
port.
2.
Check
cable
from
externalized
port
to
system
board.
3.
System
board.
014-XXX-000
(Failed
parallel
port
test)
v
System
board
015-XXX-001
(USB
interface
not
found,
board
damaged)
1.
System
board
015-XXX-015
(Failed
USB
external
loopback
test)
1.
Make
sure
the
parallel
port
is
not
disabled.
2.
Run
the
USB
external
loopback
test
again.
3.
System
board.
015-XXX-198
(Remote
Supervisor
Adapter
II
installed
or
USB
device
connected
during
USB
test)
1.
If
Remote
Supervisor
Adapter
II
is
installed
as
an
option,
remove
it
and
rerun
test.
Note:
If
Remote
Supervisor
Adapter
II
is
present
as
a
standard
installation,
do
not
remove
it;
the
test
cannot
be
run.
2.
Remove
USB
devices
and
rerun
test.
3.
System
board.
020-XXX-000
(Failed
PCI
interface
test)
v
System
board
030-XXX-00N
(Failed
SCSI
interface
test)
v
If
N=0,
system
board;
if
N>0,
SCSI
adapter
in
slot
N.
76
Eserver
325
Type
8835:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide