IBM 8863 Service Guide - Page 48

performed

Page 48 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 01298005 No update data for processor 4. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 135). 2. Update the BIOS code again (see "Updating the firmware" on page 133). 3. (Trained service technician only) Reseat microprocessor 4. 4. (Trained service technician only) Replace microprocessor 4. 01298101 Bad update data for processor 1. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 135). 2. Update the BIOS code again (see "Updating the firmware" on page 133). 3. (Trained service technician only) Reseat microprocessor 1. 4. (Trained service technician only) Replace microprocessor 1. 01298102 Bad update data for processor 2. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 135). 2. Update the BIOS code again (see "Updating the firmware" on page 133). 3. (Trained service technician only) Reseat microprocessor 2. 4. (Trained service technician only) Replace microprocessor 2. 01298103 Bad update data for processor 3. 1. Make sure that all microprocessors have the same cache size (see "Configuration/Setup Utility menu choices" on page 135). 2. Update the BIOS code again (see "Updating the firmware" on page 133). 3. (Trained service technician only) Reseat microprocessor 3. 4. (Trained service technician only) Replace microprocessor 3. 32 IBM xSeries 366 Type 8863: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8863,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
01298005
No
update
data
for
processor
4.
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
“Configuration/Setup
Utility
menu
choices”
on
page
135).
2.
Update
the
BIOS
code
again
(see
“Updating
the
firmware”
on
page
133).
3.
(Trained
service
technician
only)
Reseat
microprocessor
4.
4.
(Trained
service
technician
only)
Replace
microprocessor
4.
01298101
Bad
update
data
for
processor
1.
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
“Configuration/Setup
Utility
menu
choices”
on
page
135).
2.
Update
the
BIOS
code
again
(see
“Updating
the
firmware”
on
page
133).
3.
(Trained
service
technician
only)
Reseat
microprocessor
1.
4.
(Trained
service
technician
only)
Replace
microprocessor
1.
01298102
Bad
update
data
for
processor
2.
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
“Configuration/Setup
Utility
menu
choices”
on
page
135).
2.
Update
the
BIOS
code
again
(see
“Updating
the
firmware”
on
page
133).
3.
(Trained
service
technician
only)
Reseat
microprocessor
2.
4.
(Trained
service
technician
only)
Replace
microprocessor
2.
01298103
Bad
update
data
for
processor
3.
1.
Make
sure
that
all
microprocessors
have
the
same
cache
size
(see
“Configuration/Setup
Utility
menu
choices”
on
page
135).
2.
Update
the
BIOS
code
again
(see
“Updating
the
firmware”
on
page
133).
3.
(Trained
service
technician
only)
Reseat
microprocessor
3.
4.
(Trained
service
technician
only)
Replace
microprocessor
3.
32
IBM
xSeries
366
Type
8863:
Problem
Determination
and
Service
Guide