IBM 8863 Service Guide - Page 93

System-error, messages

Get IBM 8863 - eServer xSeries 366 PDF manuals and user guides
UPC - 000435474667
View all IBM 8863 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 93 highlights

3. Restart the server. In the event that the above sequence fails, the server might not restart correctly or might not display video. Complete the following steps to force a manual restore operation: 1. Read the safety information beginning on page vii and "Handling static-sensitive devices" on page 100. 2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. 3. Locate the boot block recovery jumper (J14 on the I/O board) (see "I/O board internal connectors and jumpers" on page 8). 4. Remove ac power from the server. 5. Move the J14 jumper to pins 2 and 3 to enable the backup page. 6. Wait 30 seconds, then reapply ac power to the server. 7. Insert the BIOS flash diskette into the external diskette drive. 8. Restart the server. 9. When POST starts, select 1 - Update POST/BIOS from the menu that contains various flash (update) options. 10. When you are asked whether you want to save the current code to a diskette, type N. 11. Type 1 and press Enter to continue. Attention: Do not restart or power-off the server until the update is completed. 12. When the update is completed, turn off the server. 13. Remove ac power from the server. 14. Move the J14 jumper back to pins 1 and 2 to return to startup from the primary page. 15. Wait 30 seconds, then reapply ac power to the server. 16. Replace the cover; then, restart the server. System-error log messages A system-error log is generated only if a Remote Supervisor Adapter II SlimLine is installed. The system-error log can contain messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. Warning Warning messages do not require immediate action; they indicate possible problems, such as when the recommended maximum ambient temperature is exceeded. Error Error messages might require action; they indicate system errors, such as when a fan is not detected. Each message contains date and time information, and it indicates the source of the message (POST/BIOS or the service processor). Note: The BMC log, which you can view through the Configuration/Setup Utility program, also contains a large number of information, error, and warning messages. In the following example, the system-error log message indicates that the server was turned on at the recorded time. Chapter 2. Diagnostics 77

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
3.
Restart
the
server.
In
the
event
that
the
above
sequence
fails,
the
server
might
not
restart
correctly
or
might
not
display
video.
Complete
the
following
steps
to
force
a
manual
restore
operation:
1.
Read
the
safety
information
beginning
on
page
vii
and
“Handling
static-sensitive
devices”
on
page
100.
2.
Turn
off
the
server
and
peripheral
devices
and
disconnect
all
external
cables
and
power
cords;
then,
remove
the
cover.
3.
Locate
the
boot
block
recovery
jumper
(J14
on
the
I/O
board)
(see
“I/O
board
internal
connectors
and
jumpers”
on
page
8).
4.
Remove
ac
power
from
the
server.
5.
Move
the
J14
jumper
to
pins
2
and
3
to
enable
the
backup
page.
6.
Wait
30
seconds,
then
reapply
ac
power
to
the
server.
7.
Insert
the
BIOS
flash
diskette
into
the
external
diskette
drive.
8.
Restart
the
server.
9.
When
POST
starts,
select
1
-
Update
POST/BIOS
from
the
menu
that
contains
various
flash
(update)
options.
10.
When
you
are
asked
whether
you
want
to
save
the
current
code
to
a
diskette,
type
N.
11.
Type
1
and
press
Enter
to
continue.
Attention:
Do
not
restart
or
power-off
the
server
until
the
update
is
completed.
12.
When
the
update
is
completed,
turn
off
the
server.
13.
Remove
ac
power
from
the
server.
14.
Move
the
J14
jumper
back
to
pins
1
and
2
to
return
to
startup
from
the
primary
page.
15.
Wait
30
seconds,
then
reapply
ac
power
to
the
server.
16.
Replace
the
cover;
then,
restart
the
server.
System-error
log
messages
A
system-error
log
is
generated
only
if
a
Remote
Supervisor
Adapter
II
SlimLine
is
installed.
The
system-error
log
can
contain
messages
of
three
types:
Information
Information
messages
do
not
require
action;
they
record
significant
system-level
events,
such
as
when
the
server
is
started.
Warning
Warning
messages
do
not
require
immediate
action;
they
indicate
possible
problems,
such
as
when
the
recommended
maximum
ambient
temperature
is
exceeded.
Error
Error
messages
might
require
action;
they
indicate
system
errors,
such
as
when
a
fan
is
not
detected.
Each
message
contains
date
and
time
information,
and
it
indicates
the
source
of
the
message
(POST/BIOS
or
the
service
processor).
Note:
The
BMC
log,
which
you
can
view
through
the
Configuration/Setup
Utility
program,
also
contains
a
large
number
of
information,
error,
and
warning
messages.
In
the
following
example,
the
system-error
log
message
indicates
that
the
server
was
turned
on
at
the
recorded
time.
Chapter
2.
Diagnostics
77