IBM 8863 Service Guide - Page 78

which

Page 78 highlights

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, Type 8863," on page 93 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a trained service technician. Error code Description Action 020-xxx-005 Failed hot-swap slot 5 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 020-xxx-006 Failed hot-swap slot 6 PCI latch test. 1. (Trained service technician only) Reseat the PCI-X switch card assembly. 2. (Trained service technician only) Replace the PCI-X switch card assembly. 030-265-001 Communication Error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-266-001 Eight SAS/SATA Channel Error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-267-001 Central Management Seq error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 030-268-001 Link m Cntrl 0 Sequencer error. 1. Update the microcode for the Serial Attached SCSI (SAS) controller (see "Updating the firmware" on page 133). 2. Update the BIOS code (see "Updating the firmware" on page 133). 3. Reseat the I/O board. 4. Replace the I/O board. 62 IBM xSeries 366 Type 8863: Problem Determination and Service Guide

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
Type
8863,”
on
page
93
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only)”,
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
020-xxx-005
Failed
hot-swap
slot
5
PCI
latch
test.
1.
(Trained
service
technician
only)
Reseat
the
PCI-X
switch
card
assembly.
2.
(Trained
service
technician
only)
Replace
the
PCI-X
switch
card
assembly.
020-xxx-006
Failed
hot-swap
slot
6
PCI
latch
test.
1.
(Trained
service
technician
only)
Reseat
the
PCI-X
switch
card
assembly.
2.
(Trained
service
technician
only)
Replace
the
PCI-X
switch
card
assembly.
030-265-001
Communication
Error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-266-001
Eight
SAS/SATA
Channel
Error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-267-001
Central
Management
Seq
error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
030-268-001
Link
m
Cntrl
0
Sequencer
error.
1.
Update
the
microcode
for
the
Serial
Attached
SCSI
(SAS)
controller
(see
“Updating
the
firmware”
on
page
133).
2.
Update
the
BIOS
code
(see
“Updating
the
firmware”
on
page
133).
3.
Reseat
the
I/O
board.
4.
Replace
the
I/O
board.
62
IBM
xSeries
366
Type
8863:
Problem
Determination
and
Service
Guide