IBM HS20 Hardware Maintenance Manual - Page 84

front of the blade server is on, indicating that the blade server is

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Note: See "System" on page 94 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1962 (Drive does not contain a valid boot sector) 1. Verify that a startable operating system is installed. 2. Run diagnostics. 3. Hard disk drive. 4. SCSI storage expansion unit. 5. System board. 2400 (Video controller test failure) 1. Verify that the keyboard/mouse/video select button LED on the front of the blade server is on, indicating that the blade server is connected to the shared BladeCenter monitor. 2. Verify that the monitor is connected correctly to the BladeCenter unit. 3. Video adapter (if installed). 4. System board. 2462 (Video memory configuration error) 1. Verify that the keyboard/mouse/video select button LED on the front of the blade server is on, indicating that the blade server is connected to the shared BladeCenter monitor. 2. Verify that the monitor is connected correctly to the BladeCenter unit. 3. Video adapter (if installed). 4. System board. 5962 (IDE CD-ROM drive configuration error) 1. Run the Configuration/Setup Utility program. 2. CD-ROM drive. 3. CD-ROM power cable. 4. IDE cable. 5. System board. 6. Battery. 8603 (Pointing-device error) 1. Pointing device 2. System board 0001200 (Machine check architecture error) 1. Microprocessor 1 2. Optional microprocessor 2 3. System board 00012000 (Microprocessor machine check) 1. Microprocessor 2. System board 00019501 (Microprocessor 1 is not functioning check VRM and microprocessor LEDs) 1. Microprocessor 1 2. System board 00019502 (Microprocessor 2 is not functioning - check VRM and microprocessor LEDs) 1. Microprocessor 2 2. System board 00019701 (Microprocessor 1 failed) 1. Microprocessor 1 2. System board 00019702 (Microprocessor 2 failed) 1. Microprocessor 2 2. System board 00151200 (microprocessor machine check) 1. Run the Configuration/Setup Utility program. 2. Microprocessor (check error LED for failing microprocessor). 3. System board. 74 BladeCenter HS20 Type 8832: Hardware Maintenance Manual and Troubleshooting Guide

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Note:
See “System” on page 94 to determine which components should be replaced by a field service technician.
Error code/symptom
FRU/action
1962
(Drive does not contain a valid boot
sector)
1.
Verify that a startable operating system is installed.
2.
Run diagnostics.
3.
Hard disk drive.
4.
SCSI storage expansion unit.
5.
System board.
2400
(Video controller test failure)
1.
Verify that the keyboard/mouse/video select button LED on the
front of the blade server is on, indicating that the blade server is
connected to the shared BladeCenter monitor.
2.
Verify that the monitor is connected correctly to the BladeCenter unit.
3.
Video adapter (if installed).
4.
System board.
2462
(Video memory configuration error)
1.
Verify that the keyboard/mouse/video select button LED on the
front of the blade server is on, indicating that the blade server is
connected to the shared BladeCenter monitor.
2.
Verify that the monitor is connected correctly to the BladeCenter unit.
3.
Video adapter (if installed).
4.
System board.
5962
(IDE CD-ROM drive configuration error)
1.
Run the Configuration/Setup Utility program.
2.
CD-ROM drive.
3.
CD-ROM power cable.
4.
IDE cable.
5.
System board.
6.
Battery.
8603
(Pointing-device error)
1.
Pointing device
2.
System board
0001200
(Machine check architecture error)
1.
Microprocessor 1
2.
Optional microprocessor 2
3.
System board
00012000
(Microprocessor machine check)
1.
Microprocessor
2.
System board
00019501
(Microprocessor 1 is not functioning -
check VRM and microprocessor LEDs)
1.
Microprocessor 1
2.
System board
00019502
(Microprocessor 2 is not functioning –
check VRM and microprocessor LEDs)
1.
Microprocessor 2
2.
System board
00019701
(Microprocessor 1 failed)
1.
Microprocessor 1
2.
System board
00019702
(Microprocessor 2 failed)
1.
Microprocessor 2
2.
System board
00151200
(microprocessor machine check)
1.
Run the Configuration/Setup Utility program.
2.
Microprocessor (check error LED for failing microprocessor).
3.
System board.
74
BladeCenter HS20 Type 8832: Hardware Maintenance Manual and Troubleshooting Guide